People Operations Lead

Dashlane’s mission is to deliver the credential security every business and employee needs to thrive. Millions of consumers, and over 25,000 brands worldwide, such as Michelin, Air France, and Forrester, trust Dashlane for industry-leading innovations, patented zero-knowledge security, and an unmatched user experience. Founded in Paris, Dashlane has since established offices in New York and Lisbon, and has grown to more than 300 Dashlaners globally.

We're looking for people who actively use AI tools to drive efficiency, creativity, and impact in their work. At Dashlane, we drive innovation and value learning, strive for excellence in everything we do, and thrive as one team. Learn more about life at Dashlane , including how we work , how we hire , and the benefits of being a Dashlaner .

Dashlane is hiring a People Operations Lead (Senior IC) to drive US generalist operations while shaping global HR initiatives and modernizing our workflows through smart automation. You’ll join a collaborative team spanning New York, Paris, and Lisbon, reporting directly to our global Director, People. Beyond delivering day-to-day HR support for our US team, you’ll own our end-to-end global onboarding experience, lead global benefits reviews in partnership with local People Partners, and leverage tools like generative AI to scale our operations efficiently.

You will be based in New York with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections, while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.

• Lead Global New Hire Experience/Onboarding: Maintain and continuously elevate our hybrid-friendly, technology-enabled onboarding process as we scale, using new hire feedback to refine the program.
• Be the Point Person for US Dashlaners: Serve as the primary People/HR point of contact for the US team—answering policy and benefits questions and guiding team members throughout their journey tner closely with managers to prepare for new joiners, serve as a trusted advisor from the moment an offer is signed, and run 15-day check-in meetings with every US hire to build trust, gather feedback, and ensure smooth integration into the Dashlane community.
• Analyze & Report on People/HR Metrics: Track, analyze, and present key People/HR metrics (such as onboarding sentiment, engagement survey results, and retention trends) across the entire employee lifecycle to deliver actionable data insights to People leadership.
• Execute Foundational Operations: Directly manage day-to-day operational logistics, including background checks, BambooHR data entry, and coordination with Workplace Experience and IT for equipment and swag delivery.
• Maintain Core People/HR Systems & Global Scope: Administer key platforms supporting performance management, engagement surveys, exit surveys, US benefits, and employee communications, while leading the global benefits review process in close partnership with local People Partners.
• Automate & Modernize Workflows: Identify manual friction points and implement compliant automations and AI tools (such as Gemini and Claude) to streamline repetitive administrative tasks while maintaining strict data governance.
• Foster Culture & Growth: Spearhead continuous efforts to celebrate team success and coordinate training and development programs, including encouraging talented Dashlaners to create and…