Business Office Manager

Business Office Manager

Savant Studio Royale of Culver City

This position will facilitate the successful operation of the community business office through ensuring sound financial and human resources practices. This individual works with corporate office staff in support of corporate finance and human resources activities that affect the local office. The Business Office Manager coordinates office, finance and human resources services, records control, marketing, and special projects; organizes and administers the business and administrative office;

and contributes to effective communication and pleasant working conditions. This position reports to the Executive Director.

Essential Duties and Responsibilities

HUMAN RESOURCES:

• Ensure information within the payroll/HRIS system is always updated. Submits pay rate adjustments, transfers, employment status changes, etc. in payroll system.
• Prepare new hire paperwork, employee status changes, employee exit paperwork, and leave of absence requests for submission to home office Human Resources.
• Ensures employee information and records are maintained, updated and accurate within the HRIS System and personnel files.
• Triage Team Member complaints and grievances in accordance with Problem Resolution Procedure.
• Coordinates recruitment activities including scheduling interviews for hiring managers and other activities as necessary.
• Order all state and company required pre-employment screening, such as physicals, fingerprint clearances and/or background checks. Ensure all results are within state and/or company standards.
• Participate in the New Hire Orientation program and other regular Team Member meetings or functions.
• Ensures new hires have an effective onboarding.
• Utilize Payroll reporting tools to manage accuracy of Team Member information and performance evaluation due dates.
• Update Team Member information in Payroll system and personnel file.
• Provide payroll with adjustment forms; edit daily time entries; ensure accuracy of biweekly payroll.
• Submits Unemployment Insurance claims to vendor for processing. Assist Human Resources with preparing responses and documents for Unemployment Claim responses and hearings.
• Conduct monthly benefit orientations; proof benefit enrollment forms and send to home office Human Resources; ensure all eligible Team Members have completed enrollment/declination forms.
• Ensures Workers Compensation injuries are reported timely, and all documentation is collected and submitted to Human Resources.
• Ensures employees' training plans are accurately assigned in the Learning Management System. Runs reports and follows up with managers and employees to ensure compliance.

FINANCE DUTIES:

• Prepare daily bank deposits, deposit to bank and e-mail deposit records to home office.
• Make collection calls on past due accounts; maintain collection logs/records; timely follow up on past due accounts; prepare accounts for submittal to collection agencies.
• Submit weekly AR reports with notes for accounts with outstanding balances.
• Assist with preparation of new residents' move-in paperwork, resident status changes, and move-out paperwork and forward to home office.
• Assist with Evictions
• Assist Resident and/or families with applying or Medicaid.
• Process account payable invoices in Yardi weekly.
• Responsible for maintaining and issuing of Petty Cash, including Resident Petty Cash, and monthly reconciliation of RFMS.
• Print monthly billing statements.
• Prepare monthly Collection Packets and send to Director of Revenue Cycle Management
• Maintain Community census data.
• Ensure leave of absences are accounted for within Yardi.
• Handle or refer resident billing inquiries as appropriate.
• Maintaining Medicaid Pending log and calling CCT to process

ADDITIONAL DUTIES:

• Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow Team Members, physicians, pharmacies and other vendors or persons.
• Provide leadership and supervision to concierge staff.
• Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.
• Respond appropriately to changes in the work setting.
• Assist the Executive Director with completion of documents, correspondence and special projects as needed.
• Conduct tours if ED and Marketing are not available.
• Be familiar with Policies & Procedures Manual and Team Member Handbook.
• Maintain accuracy of Community…