Human Resources Director

Ambassador, A Villa Center offers daily pay, competitive compensation, tuition reimbursement, and a full suite of employee benefits, including medical, dental, vision, and disability coverage plus a 401(k) with company match. This onsite role in Detroit, MI is designed for someone who can serve as the facility’s go-to HR leader, ensuring smooth day-to-day people operations and staying aligned with required regulations.

• Manage candidate records through the Applicant Tracking System (ATS), including training hiring managers on the correct process.
• Complete background checks through ATS links before new hires begin.
• Ensure the fingerprinting process is initiated prior to new employee start dates.
• Enter new hires into the HRIS after background check completion and ensure employees complete all onboarding steps.
• Maintain accurate Personnel Action Notice (PAN) documentation for hiring and ongoing status changes, including full-time or part-time updates, pay changes, transfers, and terminations.
• Schedule and deliver weekly new hire orientation
  , presenting required HR topics using provided materials.
• Administer benefits on a new employee’s first day by entering them into the benefits system, ensuring benefits elections or waivers are completed on time, and adding monthly deductions to payroll.
• Review, correct, enter deductions, and submit payroll for processing.
• Support recruiting efforts that may include job fairs
  , school partnerships, and managing social media accounts.
• Handle employee questions and complaints and partner with managers to keep disciplinary actions consistent across the facility.
• Lead or participate in investigations involving harassment and other ethical or safety matters while maintaining confidentiality.
• Manage FMLA and other leaves according to the process and ensure compliance with HIPAA
  .
• Respond to verification of employment requests, garnishments, disability claims, WOTC requests, and process Medical Support Orders.
• Maintain OSHA files and annually submit and post OSHA required documents.
• Act as the facility’s primary resource for benefits and handbook-related questions
  , coordinating with regional and home office HR teams when issues cannot be resolved onsite.
• Maintain employee files at the location for state review and compliance.
• Perform other duties as assigned.

• Working knowledge of WOTC, EEO, I-9, ERISA, COBRA, FMLA, ADA
  , and Worker’s Compensation
  .
• Working knowledge of benefit plans
  .
• Working knowledge of OSHA documentation management
  .
• Strong HR management and leadership skills.
• Ability to multitask and prioritize workload.
• Basic to intermediate knowledge of Microsoft Office Suite (Outlook, Excel, Word).
• Ability to coach employees and managers at all levels to ensure consistent process adherence.

• Bachelor’s Degree in Human Resources Management or a related field preferred.
• HRCI or SHRM certification preferred (not required).
• At least 5 years of HR Generalist or Assistant experience preferred.
• At least 2 years of experience working in a skilled nursing facility or hospital environment preferred.
• Experience with HR systems, including applicant tracking
  , HRIS
  , and LMS (e.g., Apploi, Paycor, Employee Navigator).
• Experience working in a union environment preferred, based on location.

• Applicant Tracking System (ATS), HRIS system, LMS, Apploi, Paycor, Employee Navigator
• Microsoft Office Suite (Outlook, Excel, Word)

Salary: USD 47,000 - 59,849 per year.
Location: Detroit, MI (onsite).

Experience required: 2 years minimum.

• Daily Pay & Competitive Compensation
• Tuition Reimbursement Program
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off

• Must be able to move intermittently throughout the workday.
• May be necessary to assist in the evacuation of residents during emergency situations.