Employee Relations Specialist - Remote

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states.

Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description

Summary:

The Employee Relations Specialist is responsible for working on the resolution of employee relations matters, performance management issues, policy violations and the investigation of employee complaints and/or conflict resolution on behalf of the company. This position interacts with individuals across the organization to help mitigate risk to the organization and ensure that outcomes align with Option Care Health Values including fair and equitable treatment of all team members.

This individual works quickly and thoroughly to investigate and resolve employee conflicts, coach and counsel to resolve performance management issues, and resolves work environment complaints.

Job Description:

Job Responsibilities:

Responsible for reviewing and resolving sensitive employee concerns and investigations, including interpersonal conflict in the workplace, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation in a timely manner.

Identify and address employee relations issues providing advice and guidance to the business leaders for issues such as policy violations, performance management, disability and leave management, conflict resolution, disciplinary actions, or other issues representing significant risk to the organization

Review, edit and approve constructive disciplinary actions and performance improvement plans in the Workday system as necessary to address areas of concern or policy violations.

Prepare thoughtful, reasonable and independent investigations summaries for internal and external stakeholders to close-out ER cases

Provides support and guidance to leaders when addressing team member behavior and performance concerns

Maintain electronic organization practices for the retention and retrieval of investigation materials

Assist in a broad range of tasks and projects, including the implementation, interpretation and administration of policies and procedures to ensure and enhance organization’s capacity to handle employee relations matters and ensure compliance with federal and state labor laws.

Explains and provides advice to workers about company policy, rules, regulations and laws and their need for compliance.

Reviews violations on annual team member MVR and background checks for resolution

Reviews all PHI and privacy incidents received from the Compliance Office for necessary corrective action

Consult with Legal Counsel on Employee Relation issues and attend mediations and depositions for the company as needed.

Conduct exit interviews with team member leaving the organization

Manage metrics and…