Senior People Operations Manager

Swift Navigation
is hiring. Let us introduce ourselves. Swift is changing the way we navigate and understand the world. Swift’s precise positioning technology platform improves location accuracy from several meters to centimeter-level and is used by millions of devices across the globe. Swift’s technology is trusted by users across industries, enabling safer driving, improving efficiency for last-mile delivery and commercial transport operations, increasing accuracy for mobile devices and creating new possibilities for rail, robotics and machine control.

That’s what we offer our customers and partners, but it’s the work we do together as a team that is the best part of our days. We collaborate—across the globe—to tackle problems, to pursue our mission and to make a real impact in the world. We are diverse, flexible, supportive and we believe our team is our most important asset and offer a host of benefits and programs to ensure that they know it.

Swift Navigation is looking for an outstanding Senior People Operations Manager to own and run the full scope of HR for our global team across 12 countries, from onboarding and employee relations to performance management, payroll, benefits and engagement. As our sole HR professional, the People Operations Manager will play a key role by delivering a consistent, compliant and positive employee experience in every country where we operate, keeping our people data accurate and reliable, and helping managers build a culture where our team can do its best work.

• Serve as the company’s sole People Operations lead and the first point of contact for employees and managers on all HR matters across 12 countries.
• Own end-to-end onboarding, including offer paperwork, pre-boarding, new hire orientation and 30/60/90-day check-ins, in partnership with hiring managers, IT and Finance.
• Advise managers and employees on employee relations matters; conduct investigations, document outcomes and resolve concerns fairly, confidentially and in line with local law.
• Run the performance management cycle, including annual reviews, calibration support and performance improvement plans, and coach managers on giving effective feedback.
• Partner with Finance and our payroll providers to support accurate, on-time payroll in each country by collecting and validating inputs (new hires, terminations, compensation changes, leave, bonuses) and resolving discrepancies.
• Administer and maintain the HRIS as the single source of truth for employee data; ensure data integrity, manage system updates and integrations, and produce headcount and people reports for leadership.
• Manage the PEO relationship and any Employer of Record (EOR) partners, serving as the primary contact for service issues, renewals, compliance questions and escalations.
• Administer benefits programs, including open enrollment, vendor management, employee questions and periodic benchmarking to keep our offerings competitive in each market.
• Manage offboarding, including exit interviews, coordination of final pay and documentation, and analysis of exit trends to identify retention risks and opportunities.
• Design and lead employee engagement initiatives, such as engagement surveys, recognition programs and virtual and in-person events that connect a globally distributed team.
• Maintain the employee handbook, country-specific policies and HR processes; monitor employment law changes in the countries where we operate and keep the company compliant.
• Support compensation reviews, promotions and leave administration in partnership with leadership and Finance.
• Other duties as needed.

• 6+ years of progressive HR experience, including at least 3 years as an HR generalist or manager, ideally as…