HR Officer; APAC; Work From Home

We are seeking a detail-oriented People & Culture Administrator to deliver high-quality HR operational support across the employee experience while ensuring accuracy, compliance, and service excellence. This role plays a key part in maintaining effective people processes, supporting employee engagement initiatives, and enabling the smooth operation of the People & Culture function.

• Coordinate employee lifecycle activities, including onboarding, employee changes, transfers, probation reviews and offboarding.

• Prepare employment letters, contract variations and other HR documentation using approved templates.

• Process employee and organisational changes accurately within the HR information system.

• Maintain complete and current electronic employee records.

• Coordinate documentation and approvals between employees, managers, People & Culture, payroll and finance teams.

• Monitor the People & Culture shared inbox and respond to routine HR enquiries within agreed time frames.

• Provide employees and managers with guidance on HR processes, systems, forms and company policies.

• Escalate sensitive, complex or employee-relations matters to the appropriate People & Culture representative.

• Monitor employee records and follow up missing, expired or incomplete documentation.

• Support the administration of licences, qualifications, security clearances and other role-specific compliance requirements.

• Assist with maintaining HR policies, procedures, templates and controlled documents.

• Coordinate policy acknowledgements and required employee confirmations.

• Support internal and external audits by compiling employee records and compliance documentation.

• Maintain accurate HR information in accordance with company policies, privacy requirements and Australian employment legislation.

• Handle confidential employee information with appropriate discretion.

• Coordinate employee recognition programs, including nominations, approvals, communications and rewards.

• Support the administration of employee benefits, discounts and wellbeing initiatives.

• Assist with employee engagement activities, events and People & Culture communications.

• Coordinate service-recognition milestones and associated employee communications.

• Support graduate, apprenticeship, work-experience and other early-career programs where required.

• Liaise with suppliers and service providers supporting employee programs and HR initiatives.

• Prepare regular and ad hoc HR reports using information from HR systems and internal records.

• Maintain accurate data relating to employee changes, compliance activities, recognition programs and HR enquiries.

• Identify HR data discrepancies and coordinate corrective actions with relevant stakeholders.

• Monitor recurring HR activities and deadlines to ensure required actions are completed.

• Process People & Culture purchase orders, invoices, accruals and internal chargebacks.

• Support budget tracking and maintain accurate records of HR-related expenditure.

• Identify opportunities to improve HR administration, data accuracy and employee support processes.

• Other role specific duties as they arise.

• A bachelor’s degree in Human Resources, Business Administration, Psychology or a related discipline.

• Previous experience in HR administration, HR coordination, People Services or a similar role.

• Familiarity with Australian employment legislation, Modern Awards and general HR compliance requirements.

• Experience with in facilities management, building services, construction, engineering, property services or another operationally complex environment.

• Experience supporting geographically dispersed, technical, trade or site-based employees.

• Practical experience supporting employee lifecycle processes and maintaining employee records.

• Experience preparing employment documentation…