Lead Employee Relations Partner
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-03
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Aaa-the-Auto-Club-Grou
Full Time, Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
HR/Recruitment
Regulatory Compliance Specialist, HR Generalist / Talent Management
Job Description & How to Apply Below
Salary
Job Description:
Location Details:
This position can work remotely from a home office for day-to-day operations.
Position
Schedule:
Monday
- Friday 8am-5pm
Position Summary:
The role will play a vital role within Human Resources managing and investigating the most complex employee relations cases, developing, and implementing advanced ER strategies/processes and providing leadership within the ER Center of Excellence. There are three primary facets to this position, and individuals may be assigned to one or more of them:
1. Investigator
2. Team Lead-mentor team/approve work items such as disciplinary items
3. Projects-lead two or more major ER processes (job elimination, EEOC) Serving as the senior
Key Responsibilities:
· Conduct high-profile and complex ER investigations such as workplace harassment, discrimination, retaliation, sexual misconduct, violence, and theft with discretion and sensitivity
· Conduct thorough, professional, and efficient interviews of individuals accused of violations, witnesses, and reporting persons to obtain key facts for proper decision-making
· Synthesize investigative findings into detailed reports, providing data-driven recommendations for corrective action and policy enhancements.
· Synthesize investigative findings into detailed reports, providing data-driven recommendations for corrective action and policy enhancements.
· Maintain meticulous and confidential records of all investigation activities, ensuring data integrity and compliance with record keeping standards within the identified case management system.
· Ensure all investigative processes comply with federal, state and local employment laws, as well as company policies and procedures.
· Serve as a subject matter expert, providing guidance to HR Leadership, legal counsel, and management on complex employee relations issues.
· Design and implement training programs focused on investigative techniques and processes, legal compliance and conflict resolution.
· Utilize advanced analytical tools to identify and report on trends in employee relations issues, recommending strategic interventions to mitigate risk.
· Provide mentorship to junior team members, fostering skill development and knowledge transfer.
· Confer with the Office of the General Counsel regarding company response to Civil Rights complaints and EEOC charges.
· May be called as a subject matter expert in various judicial proceedings
· Review complex disciplinary actions to ensure compliance with company policies and procedures, to mitigate risk associated with employment actions.
· Leads and supports specific employee relations processes to include Reduction in Force and Job Reassignment actions.
Supervisory Responsibilities:
None
Qualifications:
Required Education (include minimum education and any licensing/certifications):
· Bachelor's degree in, Human Resources, Business Administration, law or a related field.
· Certified investigator (AWI) or have the ability to obtain designation within 1 year.
Experience:
· Minimum of 6 years’ experience in an Employee Relations role to include:
Solving complex investigations
Coaching Managers and employees
Experience in a highly regulated industry or large-scale organization
Knowledge of:
· In depth knowledge of local, State and Federal laws governing investigations and related personnel matters
· Advanced knowledge of employment laws and regulations including ADA, FLSA, EEO, FMLA, Title VII and other related statues.
· Ability to recognize and define problems; gather sophisticated data and analyze it; establish facts, and draw valid conclusions
· Demonstrate unquestionable integrity, confidentiality, and professionalism in a wide variety of situations
· Write routine reports and…
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