Employee Relations Manager

Opening Date/Time 09/22/2026 12:00AM Central Time

Opening Date/Time 09/22/2026 12:00AM Central Time

Closing Date/Time 09/28/2026 11:59PM Central Time

Salary (Monthly) $7,458.00

Salary (Annually) $89,496.00

Job Type Full-Time

City, State Location Nashville, TN

Department Tenn Care

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Education and Experience:

Graduation from an accredited college or university with a bachelor's degree and experience equivalent to substantial (five or more years of) increasingly responsible human resources work including at least two years of employee relations work.

Additional graduate degree in human resources administration or other related acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

• Four years of human resources experience with the State of Tennessee.
• Graduation from a school of law with a Doctor of Jurisprudence degree.

None.

The Division of Tenn Care is dedicated to providing our employees with a hybrid work environment. All Tenn Care positions have a combination of work from home and work in the office, which varies by position, department, and business need. You may review the specific expectations with our hiring team.

The Administration & Talent Management (Admin & TM) department plays a key role in the overall workforce experience and supports Tenn Care's strategic priority of being a great place to work.

Operationally, Administration & Talent Management is comprised of 4 units and 29 employees. The department includes Human Resources, Talent Management, Facilities, and Contractor & Asset Management.

The Employee Relations Manager reports to the Human Resources Director and provides leadership for Tenn Care's employee relations program by supervising assigned staff, conducting and overseeing workplace investigations, performance management, corrective and disciplinary actions, conflict resolution, and employee conduct matters. This position serves as a trusted advisor to agency leadership by providing consultation on complex employee relations issues, ensuring compliance with state and federal employment laws, and promoting consistent application of HR policies and procedures.

The role partners with executive leadership, the Office of General Counsel, and internal stakeholders to resolve workplace concerns, support organizational effectiveness, and foster a respectful, high-performing work environment. Additionally, the position oversees employee relations case management, analyzes workforce trends, and identifies opportunities to improve HR processes, compliance, and service delivery.

• Directly supervise assigned Employee Relations staff by establishing performance expectations, providing coaching and development, reviewing workload and case assignments, and fostering a collaborative, customer-focused, high-performing work environment.
• Lead and oversee employee relations programs and services, including workplace investigations, conflict resolution, corrective and disciplinary action, performance management, employee conduct, and related agency processes.
• Coach, counsel, train, and advise leaders regarding employee relations matters, including performance concerns, corrective action, disciplinary recommendations, transfers, demotions, terminations, and other issues affecting job performance or workplace conduct.
• Review and…