Business Systems Analyst III, Guidewire Policy Center

Business Systems Analyst III, Guidewire Policy Center

Zurich Insurance is currently hiring a Business Systems Analyst III to work at our Schaumburg North America HQ.

• Lead the analysis of business requirements and translate them into user stories and acceptance criteria.
• Coordinate and lead activities with product owners to gather requirements.
• Document detailed functional and non-functional requirements.
• Utilize requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, and JIRA, etc.
• Support development, testing, implementation, and training activities.
• Apply Agile methodology and scrum and perform business analysis processes independently in accordance with Zurich's project management framework and risk policy.
• Provide subject matter expertise to the organization.
• Support system test planning to ensure that test conditions, scripts, validation criteria, and expected results accurately test the business and non-functional requirements.
• Collaborate with business and technology leaders to identify and support process improvement opportunities, focusing on scalability, reusability, and supportability.
• Research and document current solutions to determine the best methods for integration or enhancement.
• Maintain effective work routines and individual accountability, advocating for business needs and continuous improvement to increase the value of solution delivery.

• Communication skills – verbal, written, and listening; ability to adjust style and level of communication based on audience.
• Negotiation skills – consider all parties' needs, interests, and motivations and encourage win/win outcomes.
• Facilitation skills – effectively lead organized and focused meetings.
• Elicitation skills – question stakeholders and subject matter experts to understand business needs; ability to pull out the underlying need and the problem, and not just the desired solution.
• Analytical thinking and problem solving – can identify if a solution will meet business needs; ensures solutions solve underlying problems instead of the immediate need.
• Organizational skills – self-motivated and self-managed; plans according to priorities and timelines.
• Adaptable – responds to organizational changes and changing priorities.
• Resiliency – succeeds when faced with complex systems, complex problems, and demanding deadlines.

• Bachelors Degree in Business Administration, Computer Science, or Engineering and 8 or more years of experience in the Information Technology area.
• OR;
  • High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area.
• Process reengineering; LEAN/Six Sigma experience.
• Experience with process modeling tools.
• Insurance application system design/analysis experience.
• Experience with use case development.
• Experience with Rapid Application Development (RAD) tools/techniques.

• Knowledge of commercial insurance industry business processes.
• Experience in working on large / complex Insurance / Underwriting transformation programs.
• Experience with Low code No code technology (e.g., PEGA, Mendix).
• Experience in understanding and applying various delivery approaches (i.e. Agile, Waterfall, Scrum).
• Advanced negotiation skills.
• Strong consultative experience preferred.
• Experience with collaborating across many teams.
• Strong analytical and problem‑solving skills.
• Strong written and verbal communication skills.
• Strong experience with Microsoft Office/SharePoint.

Salary range: $85,500.00 – $, with short‑term incentive bonus eligibility set at 15%. Additional rewards may include merit increases. For more information about our Total Rewards, please .

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

AM – Schaumburg;
Remote Working:
Hybrid;

Schedule:

Full Time;
Employment Sponsorship Offered:
Yes