IT Development Manager; Hybrid or Remote

Location:

MA - Canton, 150 Royall Street, Suite 100, Canton, MA 02021, USA

Remote work within the United States

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

We currently have an opportunity for an IT Manager to join our Corporate IT team based in our Raleigh, NC;
Canton, MA;
Farmington, CT, office or remotely within the United States. The IT Manager is responsible for the support of company applications, technologies, and/or infrastructure across the organization, serving as a business and technical liaison between internal and external customers. Manages cross functional planning and project teams in the establishment, design and implementation of new or revised systems and programs. Manages direct reports, providing timely and insightful direction and coaching on roles, responsibilities, business strategy, and customer-driven culture expectations.

Some of the IT Manager responsibilities include but are not limited to:

• Provides leadership and oversight to direct reports and team by establishing goals, providing coaching and feedback, evaluating performance, and supporting development and training initiatives
• Establishes and maintains strong business relationships with both senior and operating level business leaders across the organization, customers and vendors.
• Be a thought partner to the team and business units, providing recommendations for improvement of business processes by leveraging existing IT capabilities and/or defining new strategic IT capabilities.
• Acts as the point of contact for escalated department/team issues and facilitate the prioritization process.
• Keeps abreast of new technology developments. Understand and maintain technology standards and guidelines
• Manages and leads projects and project life cycle; accountable for identifying needs, securing commitments and monitoring progress of deliverables. Meets scheduled milestones to ensure project/program objectives are met.
• Responsible for communication of project progress with senior IT and business leadership.
• Participate in key IT and assigned business unit governance, planning and initiative review teams, committees and meetings.

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field or equivalent work experience.
• 7 to 10 years of IT and business/industry work experience.
• Requires 3+ years of prior management, supervisory or team leader experience.
• An understanding of IT applications and technologies, including cloud architecture, Service-oriented Architecture, Dev Ops, Git Hub and containerization.

Our salary ranges are determined by many factors including location, role, experience, and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires, but your recruiter will share more specific compensation information with you during the hiring process. The typical base salary range for this position is: $132,000 – $175,000
, based on the factors aforementioned. For candidates located in San Francisco, CA and the New York City metro area, the base salary range is $153,000 – $180,000
. In addition to base salary, full time Intact employees are also eligible for bonus…