DevOps Engineer

About the Role

As a Staff Dev Ops Engineer at Ninja One, you are a key member of a smart, forward-thinking, and collaborative Dev Ops team. You will be responsible for the design, operation, and continuous improvement of Ninja One’s cloud infrastructure—ensuring performance, reliability, and security s role offers the opportunity to contribute at both a strategic and hands‑on level, delivering robust infrastructure solutions while mentoring others and driving operational excellence.

You’ll collaborate with Development, QA, Security, and Corporate IT teams to ensure our platform remains secure, resilient, and performant. We’re a fast‑paced and rapidly growing company, and this role is ideal for someone who thrives in highly technical environments and wants to shape the future of Dev Ops at scale.

We are a fast‑paced growing company; you will ride the wave into the future of Dev Ops technology by implementing CI/CD and creating platform‑as‑code across the Ninja One infrastructure landscape, helping us pioneer new regions and enable revenue growth through projects and efficiencies.

We are flexible on remote working from home if you are located in the USA and reside in one of the following states: CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

Ninja One is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Understanding large‑scale datastore bottlenecks, asynchronous application design and client‑server architecture will help you.

• Design, develop, and deploy secure, compliant infrastructure in AWS; drive automation in infrastructure deployments while shaping technology strategy and planning.
• Lead the development and maintenance of a cutting‑edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows.
• Define and uphold best practices, procedures, and processes to ensure consistent, high‑quality delivery.
• Take charge of delivering complex infrastructure projects, leveraging expertise across all infrastructure technologies to ensure scalable and maintainable solutions.
• Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both business‑hour and after‑hour.
• Troubleshoot and support cloud infrastructure, infrastructure‑as‑code, monitoring systems, alerting, and lead root‑cause analysis efforts. Own assigned tasks and tickets, ensuring successful resolution.
• Other duties as needed.

• 10+ years of experience working in a cloud‑based Dev Ops environment, specifically AWS.
• Hands‑on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS.
• Proficient with tools like AWS Cloud Formation, CDK, Terraform, and SSM Scripts for managing AWS entities and infrastructure automation.
• Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, Bit Bucket), and deployment strategies for both iterative and continuous development.
• Deep understanding of CI/CD tools, with Circle
  
  CI experience being a plus.
• Experience in developing, deploying, and integrating software solutions seamlessly within cloud infrastructure.
• Expert in cloud operations, ensuring the scalability, reliability, and maintainability of cloud‑native applications.
• Ability to coach and guide a team, fostering skill growth and career development.
• 7+ years of experience working with
  * nix operating systems (Linux, MacOS, BSD‑variants, IBM AIX).
• 5+ years of scripting experience with languages like Shell (bash, zsh, etc.), Go, Python, PERL, Tcl/Tk.
• 5+ years of experience in production environment monitoring, alerting, and managing change and configuration.
• 5+ years working with cloud‑based data storage technologies, especially S3 and EFS; familiarity with No
  
  SQL is a plus.
• 5+ years working with message‑oriented middleware and queueing technologies like AWS SNS, SQS.
• Experience with RDBMS (RDS, Aurora, Postgres) is required;
  No
  
  SQL experience…