Field Service Management Solution Architect

Field Service Management Solution Architect

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Company: Celerity
Job Title: Solution Architect (Field Service Management)
Salary: $160 - $180K annually
Location: Remote (work‑from‑home eligible); travel may be required

Company Overview: Celerity is a consulting firm specializing in system integration solutions for the utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise allow us to deliver Field Service Management (FSM) solutions, driving digital transformation and operational excellence for our clients.

Position Overview: We are seeking an experienced Solution Architect with over 10 years of expertise in Field Service Management tools and a strong background in the utilities and energy industries. The successful candidate will lead the design and implementation of the FSM solution, ensuring they meet client requirements and industry best practices. This role will also be responsible for building and mentoring a high‑performing team to deliver exceptional service to our clients.

• Lead the design of comprehensive FSM solutions tailored to the specific needs of clients in the utilities and energy sectors.
• Develop detailed architectural blueprints that outline system integrations, data flows, and technical specifications.
• Ensure solutions are scalable, secure, and aligned with industry standards and best practices.

• Provide technical guidance and oversight during the implementation of FSM solutions, ensuring adherence to architectural designs and project timelines.
• Collaborate with cross‑functional teams, including developers, project managers, and business analysts, to ensure cohesive and efficient project delivery.
• Stay abreast of emerging technologies and industry trends to inform solution design and implementation strategies.

• Engage with clients to understand their business processes, requirements, and challenges.
• Translate client needs into functional and technical requirements, ensuring clear communication and alignment throughout the project lifecycle.
• Present architectural solutions and design decisions to clients, articulating the benefits and rationale behind chosen approaches.

• Recruit, mentor, and develop a team of technical professionals, fostering a culture of continuous learning and excellence.
• Define team roles, responsibilities, and performance expectations to ensure clarity and accountability.
• Provide ongoing training and development opportunities to enhance team capabilities and knowledge of FSM solutions.

• Establish and enforce best practices for solution design, coding standards, and system integrations.
• Conduct regular code and design reviews to ensure quality and adherence to architectural standards.
• Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness in solution delivery.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Advanced degree (MBA or Master’s) is preferred.

• Minimum of 10 years of experience implementing Field Service Management solutions, with a significant focus on the utilities and energy industries.
• Proven track record of leading complex FSM implementations and integrating with existing technology stacks (ERP, CRM, CIS, BI, data warehouse, etc.).
• Experience with development of web‑based business applications, using XML, JSON, HTML 5, Angular JS, etc.
• Experience with planning, designing, and developing integration solutions to interface with enterprise systems using SOAP & REST web services.
• Strong understanding of utility operations, asset management, and regulatory compliance.
• Demonstrated experience in team building and leadership, with the ability to inspire and develop talent.
• Excellent project management skills, including proficiency in project planning, execution, and risk…