Sales Support Engineer

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at

Acuity Intelligent Spaces Group is an innovative leader in buildings, refrigeration, energy management and spatial intelligence solutions, provides unique technologies and services that optimize energy efficiency and comfort in buildings, while reducing operating costs. We Connect people with intelligent building solutions through our passion for innovation, quality, customer satisfaction, and sustainability. The division serves multiple market segments through its worldwide business divisions, service offices and a superior network of authorized system integrators.

We are looking for a problem solver with an application engineering and/or programming background in BAS controls to help support our network of System Integrators and End‑User customers with adoption of the best technology our industry has to offer.

As a Sales Support Engineer you will be the product subject matter expert and dynamic thinker for our Sales Team engaging in various types of support activities including but not limited to:

• New Product Introductions
• Tech focused sessions/webinars/lunch n learns
• Supporting new customer onboardings
• Attending Industry trade shows
• Product feature demonstrations
• Providing supplemental product training
• Supporting projects that are adopting new technology for the first time
• Collaborate with engineering and product teams to stay informed about product capabilities, advancements, and limitations.

This position is Remote (work from home) and does require company‑paid travel. You will work directly with your System Integrators, End User Customers, and Regional Sales Managers to create and manage your own schedule of commitments.

The ideal candidate for this role would have the following skills:

• Exceptional knowledge and understanding of the Tridium Niagara Framework. EC‑Net (The Distech Brand of Tridium Niagara) is a cornerstone of a Distech Controls solution. You should be confident in your ability to take a station from scratch with no templates to a complete automation system.
• A solid fundamental understanding of HVAC systems.
• Ability to think logically and write programs for HVAC control.
• Have a knack for explaining often though as complicated topics in layman’s terms.
• Fundamental understanding of protocols such as BACnet, Modbus, Lonworks
• Fundamental understanding of MSTP and IP networking

What will help you stand out:

• Experience with IoT integrations and API’s
• Ability to write code in computer programming languages such as Python, Java, C++
• Your personal hobbies include tinkering, building, or creating
• Advanced understanding of IP networking
• Experience with Linux and or Docker/Containers

You will be joining a solutions sales team with an incredible family‑like culture. Your peers will be some of the brightest minds in our industry. I hope the thought of learning about controllers with embedded graphics and docker container support, then sharing that knowledge with our customers sounds like fun. We look forward to meeting you.

The range for this position is $83,300.00 to $. Placement within this range may vary, depending on the applicant’s experience and…