Campaign Manager, IT​/Tech

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RAPP Chicago is looking for a Campaign Manager to join our award‑winning Technology team.

We are RAPP – world leaders in activating growth with precision and empathy  a global, next‑generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well‑being.

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award‑winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

As a Campaign Manager, you will provide essential support to the campaign team by executing data entry tasks, assisting in the ownership of digital marketing campaigns, and supporting the development and deployment of HTML/CSS‑based email campaigns. You will work collaboratively across teams to help deliver personalized, high‑quality marketing experiences.

• Own the campaign implementation, management and monitoring on campaign management platforms such as Salesforce Marketing Cloud, Adobe Experience Platform, Pega, or Braze
• Own and maintain campaign‑specific tracking documents to support accurate campaign tracking and reporting requirements.
• Support the creation, editing, and troubleshooting of HTML/CSS email templates for campaign deployment.
• Collaborate with internal teams to gather requirements and ensure proper execution of campaign elements.
• Help monitor campaign performance, track deliverables, and elevate issues as needed.
• Participate in quality assurance checks for campaign assets and deployments.
• Communicate campaign updates, results, and statuses to relevant stakeholders.
• Monitor deployments & deliverability, troubleshoot and resolve issues in a timely manner.
• Maintain documentation and follow best practices for campaign management and email development.
• Create segments using SQL and design complex multi‑channel journeys that include dynamic content and trigger‑based deployment.
• Confirm technical feasibility of desired new marketing programs/features.
• Work with the Marketing Sciences team to set up and track campaigns.

• Bachelor’s degree in Marketing, Communications, Business, or related field (or relevant work experience)
• Minimum of 2 years’ experience in a campaign management or marketing operations role.
• Proficient with campaign management platforms such as Salesforce Marketing Cloud, Adobe Journey Optimizer, Pega, or Braze.
• Working knowledge of HTML and CSS (including HTML5 and CSS3), responsive design, and coding best practices.
• Knowledge of SQL and email marketing best practices; understanding of conditional formatting and dynamic content requirements is a plus.
• Acute analytical mindset with strong reporting skills, attention to detail, and accuracy.
• Excellent communication skills and experience collaborating with cross‑functional teams within and between organizations.
• Proven track record of taking ownership and driving results.
• Strong project management and customer relationship skills.
• Experience with Pega CDH is a plus.

• Bachelor’s degree

• T3 Security Clearance
• Pega Decisioning Consultant (PCDC) certification, required (v8 and above preferred)

RAPP’s current hybrid model is designed to enable in‑person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days…