Senior Legal Counsel - Privacy, Data & AI Governance

Senior Privacy, Data & AI Governance Counsel (United States)

This opening can be a remote position or an onsite position at one of our US offices.

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks.

Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap— a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

The Cloud Software Group privacy, data & AI governance team is building a risk‑minimizing, sales‑enabling, profit‑supporting, and value‑creating privacy/data protection, data governance, and AI governance programs. We take a risk‑based and data‑driven approach to prioritizing our program initiatives and projects. Our team covers:

• Global privacy/data protection, data governance, and AI governance compliance
• Privacy & data protection contracts (DPAs, SCCs, DTAs, BAAs, etc.)
• Security incident & data breach response
• Product privacy by design
• Privacy and AI governance reviews (PIAs/DPIAs, TIAs, LIAs, etc.) for products, vendors, and internal business operations programs
• Internal investigations
• Customer‑and public‑facing privacy & data protection resources (e.g., product privacy & AI governance data sheets and FAQs for Trust Center documentation)

This position provides specialist expert advice and program operations support on all aspects of privacy & data protection to the Chief Privacy Officer (CPO) for Cloud Software Group. The role will help handle privacy reviews, data subject rights (DSR) requests, privacy‑related inquiries, data processing agreement (DPA) escalations, and, in partnership with the CPO, help execute privacy program priorities.

The Senior Privacy, Data & AI Governance Counsel is a key subject matter expert on US privacy, cybersecurity, data, and AI governance rules. They will work closely with key stakeholders across the Legal Commercial, Compliance, Procurement, Security, Product & Engineering, IT, HR, Sales, and Marketing teams.

This position will help ensure that we minimize company privacy & data protection risks by increasing compliance with privacy and data protection rules.

The position will also help demonstrate to customers, regulators, and the public that Cloud Software Group has its privacy, data & AI governance house in order and can be trusted as a cloud service provider.

The successful candidate is comfortable balancing compliance and risk‑minimization with business value‑creation goals in their day‑to‑day work and a pragmatic, tech‑savvy, and solutions‑oriented professional.

This position's key duties and responsibilities include:

• Conduct privacy & AI governance reviews of vendors, products, and internal programs involving the processing of personal data
• Handle and respond to data subject rights (DSR) requests and other privacy inquiries
• Maintain and update internal and external privacy and data protection policies, standards, guidance, and other documentation
• Create customer‑facing FAQs, data sheets, and other documentation related to Cloud Software Group's products and services' personal data processing, to help customers conduct their own privacy review of our products and services
• Support audits, assessments, and certifications, including responding to customer privacy and security questionnaires and addressing common privacy‑related questions
• Facilitate due diligence and transitions in mergers, acquisitions, and divestitures, as needed
• Advise Sales & Marketing teams on privacy & data protection requirements relevant to sales and marketing activities, covering email marketing, telephone…