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HelpDesk/Support IT Support

Senior IT Field Support Engineer - Hybrid, Tier-3 & Mentoring

Remote / Online - Candidates ideally in
Rolling Meadows, Cook County, Illinois, 60008, USA
Listing for: RJ2 Technologies
Full Time, Remote/Work from Home position
Listed on 2025-12-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A leading technology support company is seeking an experienced Help Desk professional for a hybrid remote position based in Rolling Meadows, IL. The ideal candidate will have at least 6 years of Help Desk experience with strong troubleshooting and customer service skills. Responsibilities include collaborating with end-users, managing escalations, and documenting solutions. This full-time role offers a competitive salary range of $70,000 to $90,000 and benefits including health and 401(k) matching.
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Position Requirements
10+ Years work experience
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