IT Manager

POSITION OVERVIEW

Our client located in the Schaumburg, IL area (Northwest of Chicago), is looking for an IT Manager to run the day to day operations of their technology infrastructure, including cloud management, procurement, security, support, and vendor management. The right candidate will have AWS experience, telecom, and small team management experience. This is a very stable organization with an exceptional leadership team who values learning and growth.

It is truly a place you can stay long term while continuing to grow your technical and leadership skills.

This is primarily a remote position without a set number of days each week required onsite. This person will only be required onsite at the Schaumburg or Chicago Loop locations when the work itself cannot be done remotely, so local candidates (current Illinois residents) are strongly preferred.

• Set IT strategy, establish goals, and develop short and long-term plans for the IT infrastructure
• Lead, manage, and mentor a small team of 3 System Administrators
• Manage technical support, ticketing process, on-duty schedules, and procurement for end user workstation hardware and software
• Maintain and enhance network services, enterprise applications, mobile devices, and telecommunications
• Administer and manage the cloud infrastructure (AWS, Azure) and Data Center (servers, hypervisors, networking, UPS, HVAC)
• Proactively lead Security efforts (network, keycards, endpoint protection, patching, email defense)
• Ensure high availability and 24/7 monitoring of the technology infrastructure
• Manage vendor relationships and contracts, including outsourced managed service providers
• Establish and enforce the organization’s technology standards and policies
• Oversee management of the organization’s backup system(s) to ensure critical systems, documents, and data are backed up offsite
• Ensure organization-wide business continuity plans are in place, tested regularly, and ready
• Manage execution of disaster recovery exercise(s) for the IT infrastructure and facilitate regular disaster recovery exercises with others in IT for all other IT platforms

• Bachelor's Degree
• 5 years of successful project management and IT leadership are required
• AWS cloud infrastructure experience, exposure to or working knowledge of Azure
• IT Security experience with advanced knowledge of security best practices (network, keycards, endpoint protection, patching, email defense)
• Hands‑on networking experience (Internet, Local Area Network, VPN, firewall)
• Data Center management experience
• Quality Assurance skills

This is a direct hire position with no visa sponsor ships available and no contract positions available. Local candidates are preferred for this role, please consider that before applying. Resumes with the skills listed in this job description get faster responses. For help with your resume, visit