EUC AI Automation Lead

Zurich North America is hiring an EUC AI Automation Lead to join our team! We are seeking a highly skilled and innovative AI Automation Lead to drive intelligent automation initiatives across the enterprise. This role will focus on designing, developing, and deploying AI‑powered automation solutions using Microsoft technologies, scripting languages, and modern AI frameworks. The ideal candidate will have hands‑on experience with Azure Dev Ops, scripting, and a deep understanding of Large Language Models (LLMs), Retrieval‑Augmented Generation (RAG), and Agentic AI architectures.

• Lead the design and implementation of AI‑driven automation solutions across business units.
• Develop and maintain CI/CD pipelines using Azure Dev Ops for AI and automation workflows.
• Build and optimise scripts using Python and Power Shell for automation and orchestration.
• Architect and implement RAG‑based solutions and Agentic AI systems for enterprise use cases.
• Collaborate with data scientists and engineers to integrate LLMs into business processes.
• Leverage Power Platform tools including Power Apps, Power Automate, and Copilot Studio to build low‑code/no‑code automation solutions.
• Ensure scalability, security, and compliance of AI automation solutions.
• Provide technical leadership and mentorship to junior developers and automation engineers.
• Stay current with emerging AI technologies and recommend strategic adoption.

• Bachelors Degree and 6 or more years of experience in Database Analysis or Programming.
• High School Diploma or Equivalent and 8 or more years of experience in Database Analysis or Programming.
• Zurich Certified Insurance Apprentice with an Associate Degree and 6 or more years of experience in Database Analysis or Programming.
• Experience working at multiple phases of database management.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in automation, scripting, and Dev Ops practices.
• Strong proficiency in Azure Dev Ops, Python, and Power Shell.
• Experience with LLMs, RAG architectures, and Agentic AI frameworks.
• Hands‑on experience with Microsoft Power Platform and Copilot Studio.
• Solid understanding of cloud architecture and security best practices.
• Excellent problem‑solving, communication, and collaboration skills.
• Experience with Azure OpenAI or other enterprise‑grade LLM platforms.
• Familiarity with vector databases and semantic search.
• Knowledge of MLOps and model deployment pipelines.
• Microsoft certifications in AI, Power Platform, or Azure Dev Ops.

The proposed salary range for this position is $ – $, with short‑term incentive bonus eligibility set at 15%.

Schaumburg, IL – Hybrid remote working.

Zurich maintains a comprehensive employee benefits package for employees and eligible dependents.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.