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Senior NOC Lead: Advanced Support & Mentoring; Remote IL

Remote / Online - Candidates ideally in
Schaumburg, Cook County, Illinois, 60159, USA
Listing for: Connection
Full Time, Remote/Work from Home position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior NOC Lead: Advanced Support & Mentoring (Remote IL)
A leading IT solutions provider is seeking a Senior NOC Help Desk Agent in Schaumburg, IL. This full-time role addresses Level 2 and Level 3 technical issues, providing critical support in a fast-paced environment. Candidates should possess strong problem-solving skills, knowledge of networking technologies, and experience with Windows Server. This position offers opportunities for professional growth while ensuring excellent customer service and client satisfaction.

A hybrid work arrangement is possible, making it ideal for proactive and skilled individuals.
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Position Requirements
10+ Years work experience
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