Senior Solutions Engineer - Merchant Services

Senior Solutions Engineer - Merchant Services

Location:

Atlanta, GA

Salary: $ - $

• We are a “Great Place to Work Certified” and “Best Place to Work” company for Moms, Dads, LGBTQ, and VETS.
• We value our people with typical benefits (401K, PTO, Medical, Dental) + flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement, and more.
• A culture where 42% of the team has been with us for over 10 years, attributed to people, benefits, family/home time, diversity, and team culture.
• Hybrid schedule, allowing flexibility to work from home/remote several days per week.

• Own complex pre‑sales engagements for ISV and enterprise prospects, translating business needs into scalable solutions on our payments APIs/SDKs.
• Lead discovery, design architectures, deliver outcome‑driven demos/POCs, de‑risk integrations, and partner with AEs, Product, and Implementation to accelerate time‑to‑value and win rates.
• Lead technical discovery and map use cases to platform capabilities; translate requirements into technical solution guides; include success criteria, risk and proposed implementation plan.
• Configure and deliver technical demos/POCs to showcase capabilities such as hosted payment vs embedded form set‑ups to influence multi‑stakeholder decisions with Sales Reps.
• Maintain and continuously improve Deluxe's demo flows, technical solution guides, diagrams, Postman/SDK packs, objection handling, and reusable demo flows.
• Collaborate cross‑functionally to integrate solution insights into product feedback loops, roadmap inputs, API enhancements and documentation needs.
• Coach/peer‑mentor Solutions Consultants; model best practices in discovery, storytelling, and documentation.
• Serve as technical lead on RFPs and enterprise evaluations.

• Bachelor’s degree and 3 years of relevant experience or HS/GED and 7 years of relevant experience.
• Fluency in API integrations (JSON), HTML, CSS.
• Proven enterprise demo/POC ownership, value selling and executive communication.

• Payments domain expertise:
  Understands end‑to‑end payment flows and the ecosystem of gateways, acquirers, token vaults, and ISV partners.
• Experience with implementation/support; contributions to onboarding or continuous learning programs.
• 4–6 years in Solutions/Sales Engineering or Technical Consulting.
• Customer‑centric & consultative; adept at identifying client pain points and aligning technical solutions with business outcomes.
• Cross‑functional collaboration; comfortable working with Sales, Product, Implementation, and Compliance teams.
• Clear communicator: able to translate technical concepts for non‑technical stakeholders and present complex architectures simply.

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer‑Matched Retirement Plan
• Employee Stock Purchase Plan
• Short‑Term and Long‑Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Quality Assurance, Information Technology, and Engineering

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Reasonable Accommodation for Job Seekers with a Disability:
If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .

Deluxe Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.