IT Business Analyst Job Chicago Illinois USA,IT/Tech

Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's North Coast 99 Top Workplaces rankings.

We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.

Working with Us – Come and “Be Benesch!”

We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

Want to know more? To hear from some of our team, :

IT Business Analyst – Chicago

We are proud to announce the opening for an IT Business Analyst in our Chicago office! This position is hybrid and has work from home flexibility.

Position Summary

Do you thrive on defining problems, aligning solutions and resolving inefficiencies between technology and business units within an organization? Is one of your strengths developing strong internal partnerships in order to assist business units to improve their use of technology and help drive innovative and cutting‑edge ideas for next level solutions? Then our IT Business Analyst opportunity may be the next position you've been looking for in your career growth.

The IT Business Analyst plays a critical role in bridging the gap between the Firm's business needs and technical capabilities. This individual is responsible for identifying, analyzing, and documenting business and system processes and requirements to streamline operations and improve efficiency. By developing strong relationships across the organization, the BA ensures that technology solutions align with the Firm's strategic goals, providing insights and driving innovation.

This role requires a collaborative, detail‑oriented professional with a deep understanding of business processes and the ability to transform them into actionable technology solutions.

Position Responsibilities

Conduct in‑depth analysis of business processes, data flows, and system landscapes, identifying inefficiencies and opportunities for improvement.

Document current and future‑state processes, develop functional and technical requirements and, in partnership with PMO resources, create workflows to support project execution.

Facilitate workshops and meetings to gather requirements, identify gaps, and develop functional consensus among stakeholders.

Oversee the requirements gathering and documentation of functional and technical specifications for projects. Work closely with PMO to turn these requirements into detailed project plans.

Drive process improvement initiatives to eliminate system complexities, improve user experience, and increase operational efficiency.

Maintain strong partnerships with key business and technical stakeholders, including attorneys, administrative staff, and professional teams, to understand business needs, strategies, and priorities.

Contribute to regular discussions to identify opportunities for IT to deliver value through innovation, process improvement, or enhanced capabilities.

Serve as a collaborative bridge between the IT department and the Firm's business units to align technology initiatives with organizational goals.

Ensure end‑user satisfaction by translating business needs into IT deliverables and maintaining open lines of communication throughout projects.

Support the Firm's change management initiatives, ensuring smooth adoption of new systems, tools, or processes.

Assist in creating user training materials and conducting training sessions for end‑users and technical teams.

Develop a comprehensive understanding of the Firm's key applications, including legal practice management systems,…


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