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Senior Director, Digital Engagement – West Coast

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: EPAM Systems
Remote/Work from Home position
Listed on 2026-01-04
Job specializations:
  • IT/Tech
    Digital Marketing, IT Support
Job Description & How to Apply Below
EPAM is seeking a Senior Director, Digital Engagement to champion digital engagement and drive revenue growth for our West Coast clients, with a focus on consumer and services industries.

This leader will blend consulting and sales expertise to deliver innovative digital solutions for large-scale clients. The ideal candidate is a strategic thinker with a strong digital background, proven ability to drive results, and a passion for building lasting client relationships. If you thrive in a collaborative, growth-oriented environment and want to shape the future of digital commerce and AI-driven solutions, we encourage you to apply!

Req#

Responsibilities

• Serve as the digital engagement lead, responsible for creating digital strategies, program and product roadmaps, and positioning engagements for success

• Shape digital customer experience solutions, scope and price engagements, and lead the transition from sales to delivery, ensuring integrated and seamless execution

• Oversee the full product life cycle, from initial design strategy through UX, development, and release, maintaining high standards of quality and innovation

• Build and maintain strong relationships with clients and key internal stakeholders to maximize account growth and ensure client satisfaction

• Drive digital revenue by identifying opportunities, supporting sales activities, and leading RFP responses and proposal development for new and existing accounts

• Proactively “hunt” for new business opportunities within existing accounts and through industry events, collaborating with account managers and business units to expand EPAM’s presence

Requirements

• 8+ years of experience developing and growing client relationships and leading teams delivering end-to-end digital solutions, ideally within consumer and services sectors

• Demonstrated success driving revenue and managing large-scale accounts, with a strong track record in digital commerce and AI-driven solutions

• Strong problem-solving skills, creative thinking, and the ability to operate strategically while managing details and multiple priorities

• Experience managing performance metrics and KPIs across large-scale accounts or portfolios, with a focus on billable targets and percent growth revenue goals

• Exceptional management, communication, and presentation skills, with the ability to influence stakeholders and deliver compelling client solutions

• Proven ability to manage client engagements under pressure to successful completion, maintaining a high level of professionalism and adaptability in fast-paced environments

We offer

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

Employee Assistance Program

• Unlimited access to Linked In learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off – the employee will be eligible to accrue paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

• Paid Holidays - nine (9) total per year

• Legal Plan and Identity Theft Protection

• Accident Insurance

Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

• If otherwise eligible, participation in the discretionary annual bonus program

• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM ()

This Remote Position Cannot be Performed in New York…
Position Requirements
10+ Years work experience
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