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Remote Service Desk Associate - Tier I
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-01-07
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A government IT services company is seeking an Associate Service Desk Technician - Tier I to provide exceptional technical support to Veterans. This fully remote role requires strong technical knowledge and excellent customer service skills. Responsibilities include assisting users with mobile device setup, troubleshooting, and managing support tickets in Service Now. Candidates should possess at least one year of technical support experience and a high school diploma.
A successful applicant must also manage confidential information with discretion.
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Position Requirements
10+ Years
work experience
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