Remote Client Support Specialist

Remote Client Support Specialist

Location: Remote
Employment Type: Flexible / Independent

We are seeking a Remote Client Support Specialist to support clients through the planning and coordination process in a fully remote environment. This role focuses on organization, communication, and client support, and is well suited for individuals who are detail-oriented, dependable, and comfortable working independently.

No prior industry-specific experience is required. Training, systems, and ongoing support are provided.

• Serve as a primary point of contact for client inquiries
• Gather and document client needs and preferences
• Coordinate service details and manage timelines
• Maintain accurate records and documentation
• Communicate clearly and professionally with clients
• Follow established processes and workflows
• Support a consistent, high-quality client experience

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• High attention to detail
  
  Ability to work independently in a remote setting
• Comfort using digital tools and online systems
• Experience in client services, customer support, administration, or coordination is helpful but not required

• Structured onboarding and role training
• Access to tools, resources, and documented procedures
• Ongoing guidance and team collaboration

• Fully remote position
• Flexible scheduling
• Supportive and structured team environment