Enterprise Data Analytics Program Manager - Remote - Nationwide

Remote, Nationwide – Seeking Enterprise Data Analytics Program Manager Everybody Has A Role To Play In Transforming Healthcare

If you want to be part of changing healthcare to better serve patients, you are in the right place. With Vituity you will join a team of individuals dedicated to our culture of caring and work to develop and implement innovative solutions, while tackling some of the healthcare industry’s most challenging situations from the inside.

At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re‑imagine healthcare and bring about lasting change.

Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.

Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

• Balance the needs of customers, business teams, and stakeholders with the capabilities and limitations of technical resources throughout the development process, ensuring that what is delivered meets the original goals and objectives of the request or product.
• Operate in areas of uncertainty and ambiguity and provide solid recommendations.
• Facilitate meaningful discussion to help develop sound business requirements and user stories, helping to interpret user needs and experience to design a workflow and/or product that efficiently meets the needs of the customer.
• Collaborate with technical teams and groom backlog to ensure that work efforts are aligned with product and business goals and objectives; assist in resolving roadblocks and managing escalations as required.
• Manage internal documentation (using Confluence) as well as issue/bug/enhancement ticket tracking (in Jira and Service Now); create and manage training and supporting content for users and customers (via SharePoint and other platforms).
• Evangelize products by working with key stakeholders to demonstrate value of tools; support user community and identify advocates to partner with.
• Become a subject matter expert in upstream data sources and flow to help identify gaps for various programs and practice lines.
• Participate in planning activities around system upgrades and migrations that would impact data sources or platforms that Practice Management (PM) and Physician Partner (PP) Operations users use directly or indirectly.
• Work with appropriate teams to help troubleshoot mitigate system failures and lapses in service and provide updates to users.
• Responsible for building and maintaining the relationship with the business stakeholders of the assigned platforms and stakeholders of the assigned MVPs.
• Responsible for developing and maintaining effective working relationships with other ITS teams.
• Effectively influences and collaborates with others, presenting and securing approval from senior management and other key stakeholders, as necessary.
• Manage process of data acquisition with RCM Data Acquisition, outside RCM groups, and other EMR vendors and hospital partners.
• Assess areas of opportunity where available data sources and/or systems can be leveraged in a report, dashboard, or tool that can add business value or operational insights.
• Use Tableau and other platforms to develop prototypes and engage with prospective users for feedback; assess value with stakeholders; if/when appropriate, determine next steps and produce documentation for production development.
• Research and stay informed of industry best practices for analytics and business intelligence.
• Provide or facilitate ad hoc analysis and reporting for business requests and needs with complexity or requirements beyond what is readily available within the PMD…