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IT Managed Services Client Success Lead; Hybrid
Remote / Online - Candidates ideally in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-01-25
Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for:
Encore Technologies
Full Time, Remote/Work from Home
position Listed on 2026-01-25
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
A technology services company in Cincinnati seeks a Customer Success Manager to provide strategic direction in IT Managed Services. The ideal candidate will have a Bachelor's degree and over 5 years of experience in managing client relationships. Responsibilities include overseeing service delivery, defining SLAs, and managing financial aspects. This hybrid role involves both office and remote work, aiming to enhance client satisfaction and operational excellence.
Strong leadership and communication skills are paramount.
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