Annuities & Call Center Support

Annuities & Life Call Center Support - US page is loaded## Annuities & Life Call Center Support - US locations:
USA - OK - TULSAtime type:
Full time posted on:
Posted Todayjob requisition :

*
* Job Description:

**** Essential Job Functions
*** Responsible for providing excellent customer service to multiple accounts in an inbound call center relating to service of annuity and/or life insurance policies
* Collaborate with other operations departments to resolve customer issues
* Assist in process improvement projects and data analysis
* Support the team in identifying process bottlenecks and maintaining quality standards
* Ensure compliance with established quality and procedural guidelines.
* Contribute to updating and documenting process procedures
* Responsible for meeting performance targets and quality standards
* Participate in training and development programs
** Mandatory Qualifications
*** High school diploma is mandatory and will be required to provide
* ** 1+ years of relevant work experience in an inbound call center is mandatory (this position is a call center)**
* ** Proven customer service experience is mandatory**
* ** Annuities and Insurance experience are mandatory
*** Efficiency with managing policies
* Great multi-tasking skills between different systems
* Excellent communication and typing skills are required
** Other Qualifications
*** Bachelor’s degree in a relevant field
** or
* * equivalent combination of education and experience is a plus
* Experience with AWD, Cyberlife, or other workflow applications is a plus
* Proficiencies in business process management and optimization
* A continuous learner that stays abreast of industry knowledge and technology
** Work Environment:
*** Home office environment. We will provide the equipment
* Preferred schedule: M-F 8am to 5pm CST
* This position is fully remote only within the United States
* All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
** If you are an applicant from the United States, Guam, or Puerto Rico
** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the
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More information on employment scams is available *.
* locations:
USA - OK - TULSAtime type:
Full time posted on:
Posted 21 Days AgoDXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
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