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Technical Support IT Support

Remote Family Tech Support Analyst

Remote / Online - Candidates ideally in
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: Pearson
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 20 - 22 USD Hourly USD 20.00 22.00 HOUR
Job Description & How to Apply Below
A leading virtual education provider is seeking a Family Technical Support Analyst to provide remote technical support services to students and caretakers. This role requires exceptional customer service, strong communication skills, and proven problem-solving abilities. Responsibilities include troubleshooting software, hardware, and network issues, managing inbound calls, and assisting with enrollment processes. The position offers a salary range of USD 20 – 22 per hour and emphasizes maintaining high-quality service and efficiency under a structured schedule.
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