Staff Assistant, ResNet Support Specialist
Bridgewater, Plymouth County, Massachusetts, 02324, USA
Listed on 2026-02-16
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IT/Tech
IT Support
Overview
Staff Assistant, Res Net Support Specialist
Department Summary:
Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater’s accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement.
Our commitment to diversity, equity, and inclusion is reflected in our institutional values, which ensure that all students are supported and succeed.
Res Net is a residential technology package that includes an array of services for resident students. Res Net provides specialized technical support as well as cutting-edge services in your residence hall room. Our services include a high-speed, secure wireless network that covers the entire campus. We provide multiple wireless networks that are specifically designed to meet the academic demands of our resident students, as well as Xfinity Live TV streaming, Xfinity on-demand, movie streaming, printing and more.
Summary
The BSU Staff Assistant, Res Net Support Supervisor, provides administrative, operational, and basic technical support for the Res Net Program. Working in close collaboration with the Res Net Director, this position contributes to the planning, delivery, and continuous improvement of Res Net services for students living in the residence halls. Duties include managing and mentoring Res Net student employees, providing customer service and basic technical support, coordinating with campus partners, overseeing documentation, and developing outreach and training initiatives.
All Res Net job duties must be performed in accordance with the Res Net Trust Fund Guidelines.
This is a full-time, 12-month APA position and is subject to the terms of that union agreement. This position is located on campus in Bridgewater, MA.
Standard
Schedule:
Monday-Friday 9AM-5PM
(This position may be eligible for hybrid / remote work in accordance with BSU remote work policy.)
Position Type: APA Professional
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