Senior AI & Machine Learning Engineer - IntelliScript; Remote

Overview

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our Linked In page for a closer look at our company, and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations.

Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

Milliman, Inc. is recognized as a top firm that provides data, products, and professional services to the insurance industry. IntelliScript is a practice within Milliman that provides health and life insurers with real-time data and underwriting decision support tools via software-as-a-service (SaaS). IntelliScript offers an innovative suite of products which interpret and deliver electronic medical data (such as prescription histories, diagnoses, treatment data, etc.)

to help our clients make effective underwriting and pricing decisions. Our company offers a unique entrepreneurial culture that also promotes work/life balance. IntelliScript has enjoyed consistent growth and is the leader in the markets we serve.

This role will serve as a hands-on individual contributor with a strong emphasis on coding, platform delivery, and technical reviews. You will report to the Manager, AI & Machine Learning Engineering, and play a critical role in advancing our Models as a Service (MAAS) initiative, helping to modernize our AI and machine learning model delivery platform.

The role will contribute to complex data science projects requiring ML engineering expertise and knowledge of medical claims and Electronic Health Records (EHR). Leveraging expertise in GenAI, ML engineering, software development, and data science, you will deepen their understanding of current product capabilities and develop innovative solutions-such as advanced summarization and agentic workflows-to enhance them.

The Senior AI & Machine Learning Engineer will be responsible for developing, deploying, and industrializing sophisticated GenAI and machine learning solutions for healthcare, insurance and adjacent markets.

Key responsibilities include:

• ML engineering efforts within the Models-as-a-Service (MAAS) platform, ensuring high-quality and scalable model delivery
• Providing technical guidance, reviews, and mentorship to junior team members
• Collaborating closely with the data science team, MAAS product owner, AI architect, and Manager, AI & Machine Learning Engineering to drive model and feature delivery from ideation through deployment
• Ensuring the success of model-driven products across both technical and operational dimensions
• Hands-on technical contribution to support the growth of MAAS and/or data science initiatives

What you will be doing

The key area of responsibility in the role of Senior AI & Machine Learning Engineer is to work as part of our MAAS Team and in conjunction with our data science and product teams, contribute to various aspects of AI & Machine Learning across our practice:

• Lead end-to-end development, deployment, and maintenance of AI infrastructure and applications, from proof-of-concept to production and ongoing maintenance, ensuring seamless integration with IT, Product, and other departments
• Collaborate closely with the Product Owner for Models as a Service, the AI architect, and other stakeholders to align technical and product objectives
• Provide technical proficiency in AI/ML engineering and data science, including selection and optimization of frameworks, libraries, and tools
• Development of MLOps, LLMOps, and AIOps solutions across the organization
• Serve as a ML Engineer with deep expertise in driving…