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Senior Escalation Engineer - Remote, Weekend Support
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-02-16
New York, New York County, New York, 10261, USA
Listing for:
MongoDB
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Systems Engineer, Technical Support
Job Description & How to Apply Below
A leading software company is looking for an Escalation Engineer to solve complex technical issues for enterprise customers. This remote role supports customers on weekends, requiring strong troubleshooting and communication skills. The ideal candidate should have over 7 years of experience, with a deep understanding of systems engineering and customer relationship management. Join us to help innovate and empower developers.
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Position Requirements
10+ Years
work experience
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