Senior Zscaler Engineer

GovCIO is currently hiring for a Zscaler Engineer to support our client’s contract needs. This position is located in the United States and will be a full remote position.

• Provide ongoing operational support, maintenance, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies for a currently deployed Zscaler implementation.
• Configure and tune the system to optimize performance and/or alerting.
• Leverage expertise and experience to actively troubleshoot complex networking and security issues related to Zscaler.
• Provide guidance on all aspects of Zscaler network and security capabilities for the customer.
• Ensure compliance with security standards, policies, and best practices for IT systems and data protection.
• Collaborate with cross-functional teams to integrate Zscaler with existing network, firewalls, external vendors, and server infrastructure to deliver high-quality technical support.
• Develop and maintain technical documentation, including network diagrams and security policies.
• Train and mentor internal teams on Zscaler best practices and security configurations.
• Interface with Zscaler Technical Support in the creation and resolution of issues.
• Assist in design and implementation of Zero Trust Network Access (ZTNA) strategies using Zscaler technologies.

Bachelor’s with 8 years (or commensurate experience)

• 5 years of experience in network security, cloud security, or related fields.
• 2 years of experience hands‑on with Zscaler deployments in a professional support role.
• Experience deploying and operating ZScaler ZIA, ZTA, ZPA, and ZDX for large enterprises.
• Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), and Zscaler Client Connector.
• Experience with deployments and management of App Connectors and Branch Connectors.
• Familiarity with Zscaler’s cloud architecture and security services.
• Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, etc.).
• Solid network and cybersecurity fundamentals knowledge.
• Knowledge of cybersecurity principles and best practices.
• Familiarity with cloud service providers (AWS, Azure, Google Cloud).
• Understanding of Trusted Internet Connections (TIC).
• Fundamental knowledge of MPLS and WAN routing principles.
• Fundamental knowledge of IPv4 and IPv6 protocols.
• Understanding of Zero Trust principles and Secure Web Gateway (SWG) architectures.
• Strong ability to work as part of a team, but also possess the drive and ability to perform duties autonomously if the project demands it.

• Zscaler Digital Transformation Administrator (ZDTA)
• Zscaler Digital Transformation Engineer (ZDTE)
• Zscaler Digital Experience Administrator (ZDXA)
• Proficiency with automation and scripting tools (Python, Ansible, Terraform)
• Network and/or Security Certifications a plus

Must be able to obtain and maintain HUD Public Trust.

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

• During the Interview Process
  Virtual video interview conducted via video with the hiring manager and/or team
  Camera must be on
  A valid photo  be presented during each interview
• During the Hiring Process
  Enhanced Biometrics  screening
  Background check, to include:
  Criminal history (past 7 years)
  Verification of your highest level of education
  Verification of your employment history (past 7 years), based on information provided in your application

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral…