Forward Deployed Engineer

Canopy Connect is building the infrastructure that powers best-in-class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers.

You’ll ensure that Canopy Connect’s API customers launch with our product quickly and successfully. This position requires strong technical and communication skills. You will work with companies that range from small startups to large technology unicorns.

• Lead end-to-end API onboarding and implementation for new customers, guiding technical teams through setup, testing, and go-live.
• Serve as primary post-sale contact for strategic enterprise accounts, managing cross-functional relationships across product, engineering, and executive teams.
• Act as an internal advocate for customer needs, providing structured feedback to product and engineering to inform roadmap priorities.
• Analyze usage data to identify expansion opportunities and ensure customers realize measurable value from Canopy Connect’s platform.
• Support contract renewals and growth initiatives in partnership with Sales, Engineering and Leadership.

• 3-5 years of software engineering experience, preferably with our tech stack:
  • Node.js + Express
  • React + Tailwind
    
    CSS + Next.js + React Aria
  • PostgreSQL
  • Design skills in Figma, Adobe XD, Photoshop or similar
  • Amazon Web Services
• Proven success managing large or strategic enterprise accounts with complex integration needs.
• Demonstrated ability to design and operationalize customer success processes in early-stage or scaling organizations.
• Strong technical acumen and ability to troubleshoot issues related to APIs, data integrations, and authentication workflows.
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
• Experience collaborating closely with engineering and product teams to deliver customer-driven solutions.
• Understanding of UX principles, workflow optimization, and data security protocols

• Base Salary
  : $125k - $150k depending on experience and skills. We may exceed this range commensurate with experience.
• Healthcare
  :
  Company-sponsored health, dental, and vision insurance for employees and dependents.
• Equity
  :
  Generous equity grants as part of ownership.
• Time to Recharge
  :
  Unlimited paid time off.
• Remote Friendly
  :
  Fully distributed team with a $1,000 home-office stipend.
• Friday Reimbursed Lunch
  :
  We cover lunch on Fridays.
• 401(k): 3.5% match.

• Be Worthy of Trust | We are building critical infrastructure that processes sensitive data. We earn trust every day by being transparent, honest and clear to all stakeholders.
• Find a Way | We seize opportunities and iterate quickly. We refuse to get blocked. We are relentlessly optimistic about possibilities.
• Own It | We are owners of the product and the company, and we own our successes as well as our failures. We value people who embody extreme ownership.
• Think “We” Not “I” | We prioritize the success of the team over individual contributions. The best decisions are made through triangulating the opinions of the team.
• Raise the Bar | Our standard is to be the best in the world at what we do. We redefine excellence each day.

Please note that we are only accepting candidates who are authorized to work in the United States or Canada. We will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Canopy Connect will be considered Canopy Connect property and will not result in placement fees.