Product Manager

At Bitfocus, we’re building more than software — we’re building solutions that help end homelessness and transform communities. As a mission-driven team, we strive to live by our core values - we lead with care, innovate with insider knowledge, and celebrate the power of community in everything we do.

We take pride in our work, support one another, and embrace smart risks that drive meaningful impact. We value authenticity, curiosity, and growth — and we believe work should be both purposeful and enjoyable.

Everyone at Bitfocus plays a role in creating an 11-star experience for our customers. If you re passionate about using your skills to make a difference, we’d love to have you on the team.

We hope you consider bringing your talent and drive, and join us in helping end homelessness!

We are seeking a highly motivated and experienced Product Manager to join our Product team
. The successful candidate will be responsible for developing and enhancing solutions that support homelessness response systems and human services organizations. The Product Manager role requires expertise in solutions analysis, technical writing, and user experience to deliver high-impact product improvements. The Product Manager will work independently on complex problems, collaborate with senior stakeholders, and ensure the effective execution of product initiatives.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications and professional experience, which can cause your compensation to vary. This role has an annual targeted total compensation range of $64,000-$125,000
, which includes variable compensation (bonus) eligibility.

(Most candidates join us at the lower half of the range to leave room for growth, learning, and development; we negotiate actual salaries with final candidates based on experience in similar roles and expertise related to qualifications)

At Bitfocus, we are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.

We understand that some candidates may require accommodations that involve the use of AI. If you require such an accommodation, please contact us in advance at  We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed.

To ensure a productive, secure, and high-quality work environment, all employees must have the following workspace setup before their first day at Bitfocus:

Dedicated Space: You must have a private, quiet, and secure room that is free from distractions, background noise.

• Reliable Provider: Your internet connection must be high-speed and reliable (e.g., Cable, DSL, or Fiber Optic).
• Minimum Performance Standards: Your wired connection must meet or exceed the following speed and latency requirements (You can run a speed test here ):
  • Download Speed: 50 Mbps
  • Upload Speed: 20 Mbps
  • Latency (Ping): 50 ms or less

Product operates at the confluence of the customer, owner, and engineering. Our goal is to facilitate data-driven software that makes a meaningful impact on our customers. We strive for excellence and are empowered to create a collaborative, transparent, and fun working environment.

The Product team at Bitfocus is responsible for defining, developing, and bringing our software products to market. Our team is cross-functional and involves close…