Desktop Support

Overview

Corporate Tools is hiring a Desktop Support position to support our Post Falls, e. This is a full‑time, M-F "Office Only" position with company benefits.

Do you enjoy interacting with individuals on a daily basis and enjoy geeking out on network devices/systems? If you say yes, this opening is perfect for you! This position will be the first point of contact for incoming questions and issues related to computers and their systems. You will troubleshoot problem areas for in‑office staff and remote staff in a timely and accurate fashion to provide end‑user resolution.

$21.50 + $2/hr

• 100% employer‑paid medical, dental, and vision for employees
• Annual review with raise option
• 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years—take time off when you want.
  • The 4 holidays are:
    New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day.
• Paid Parental Leave
• Up to 6% company matching 401(k) with no vesting period
• Quarterly allowance
  • Use to make your remote work set up more comfortable, continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself… whatever.
• Open concept office with friendly coworkers
• Creative environment where you can make a difference
• No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won’t cost the company much money because you won’t use it
• Trail Mix Bar — oh yeah

• Provide end‑user assistance for both in‑office and remote employees
• Troubleshoot technical problems, both software and hardware
• Setup new employee equipment
• Continuous learning of all things IT
• Track inventory
• Install, diagnose, repair, maintain, and upgrade hardware and software systems
• Run cables

• Passion for IT
• Eager to learn, not afraid to ask questions
• High interpersonal skills, super personable
• Highly organized
• Ability to communicate well verbally and written
• Highly motivated and great customer service
• Experience in a desktop support role or similar position
• Experience with network devices preferred
• Experience working with Linux