Manager, Shoppable Media Managed Services

Overview

Wayvia helps the world’s top brands stay ahead using AI, data, and innovation to shape the future of commerce. We combine curiosity, collaboration, and urgency to solve what’s next, delivering trust, transparency, and human connection across the team and with clients.

This role:
Manager, Shoppable Media Managed Services, supports and scales the adoption of our shoppable media SaaS platform across enterprise brands and their agency partners. It sits at the intersection of commerce strategy, campaign enablement, and customer success, helping brands activate shoppable experiences across major digital touchpoints.

Note:

This is not a traditional agency execution role. The focus is on onboarding, education, activation support, optimization, and best-practice guidance to enable successful deployment of shoppable media campaigns across brand websites, paid media, social, email, search, and emerging channels.

• Lead onboarding for brand teams and their internal or external agencies, ensuring a strong understanding of shoppable media strategy, platform capabilities, and best practices.
• Act as a trusted enablement partner across multiple stakeholders including brand marketing, ecommerce, shopper marketing, media, and agency teams.
• Deliver training sessions, walkthroughs, and documentation to accelerate time-to-value.
• Support activation of shoppable media campaigns across platforms such as Meta, Tik Tok, You Tube, paid search, display, email, QR codes, and brand websites.
• Create and configure shoppable landing pages and experiences that showcase multiple retailers, including price, stock, ratings, and online and local availability.
• Partner with clients to ensure shoppable experiences are correctly implemented across redirects, retailer carts, and local store flows.
• Support A/B testing and experimentation to improve conversion, engagement, and downstream commerce performance.
• Analyze campaign performance and provide clear, actionable insights tied to shopper behavior and retailer outcomes.
• Share best practices, benchmarks, and optimization recommendations across clients and campaigns.
• Work closely with Customer Success, Product, Sales, and Partnerships teams to align enablement efforts with customer goals and platform roadmap.
• Provide feedback from the field to inform product improvements, new features, and go-to-market strategy.
• Support renewal and expansion conversations by demonstrating campaign impact and value realization.

• 5–8 years of experience in digital media, ecommerce, commerce marketing, managed services, or a related field, ideally within a SaaS, martech, adtech, commerce platform, or agency environment.
• Experience working with enterprise brands and their internal or external agencies, with a strong understanding of how campaigns are planned, activated, and optimized across social and digital channels.
• Hands-on experience supporting or enabling shoppable or performance-driven campaigns across platforms such as Meta, Tik Tok, You Tube, paid search, and brand-owned media.
• Comfort operating in a consultative, enablement-focused role, guiding best practices and optimization without acting as the executional media owner.
• Strong understanding of ecommerce, retailer ecosystems, and the path to purchase.
• Ability to translate technical platform capabilities into practical, scalable marketing outcomes.
• Highly organized, collaborative, and comfortable juggling multiple clients, stakeholders, and initiatives.

• Flexible work-from-home arrangements
• 401K Match
• Flexible vacation
• Medical/Dental/Vision
• 16 weeks of paid parental leave (US)
• Technical stipend
• Professional development programs
• Wellness programs

This is a remote position open to candidates based in the United States.

The salary for this role is $90,. Salary ranges reflect current market data and may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.