Director of Information Systems

Role Description

This is a full-time hybrid role based in Glen Ellyn, IL, with some flexibility for remote work. As the Director of Information Systems, you will oversee the company’s technology infrastructure and strategic IT initiatives. Responsibilities include managing information systems, ensuring network security, analyzing system performance, creating IT budgets, and aligning IT operations with organizational goals. You will lead a team of IT professionals, drive innovation, and ensure the reliability and security of all technology solutions.

• Build and execute a multi‑year Technology Strategy and roadmap aligned with the company's growth and operational objectives.
• Serve as a technology visionary identifying digital tools, AI solutions, and innovations that enhance efficiency, scalability, and customer experience.
• Lead digital transformation initiatives including ERP modernization, system integration, and evolution of e‑commerce capabilities.
• Strengthen cyber security posture through monitoring, upgrades, AI‑assisted threat detection, and adherence to industry best practices.

• Oversee the e‑commerce platform, ensuring real‑time connectivity with ERP, customer data, inventory, and order tracking.
• Collaborate with sales and marketing to enhance online product catalogs, customer portals, self‑service capabilities, and automated workflows.
• Support development of digital configurators, sample ordering engines, and packaging specification tools, incorporating AI‑driven recommendation engines where appropriate.

• Lead IT infrastructure strategy, including cloud migration, network resilience, redundancy, cyber security, and business continuity planning.
• Manage IT operations, including system performance, service desk support, and help desk processes.
• Establish and enforce IT governance practices, documentation standards, and change management processes.
• Manage IT budgets, technology investments, vendor relationships, and contract negotiations, including those related to AI platforms and solutions.

• Build and mentor a high‑performing technology team capable of supporting current needs and future business expansion.
• Promote a customer‑first service culture within the IT function and encourage strong cross‑functional collaboration.
• Champion innovation and continuous improvement driving adoption of modern technologies, automation, AI, and data analytics.
• Support technology components of mergers and acquisition activities including diligence, integration, and system standardization.

• Education:
  
  Bachelor's degree required; MBA or advanced IT degree preferred.
• Experience:
  
  10+ years of progressive technologyarmacy leadership experience within manufacturing, distribution, packaging, or related sectors.
• Skills and
  
  Competencies:
  
  Strong experience with Sage ERP, e‑commerce platforms (Shopify, Magento, or custom B2B portals), and system integration. Office 365, SQL, cloud platforms, and CRM systems, Hub Spot preferred.
• Demonstrate success in fast‑growing private‑equity‑backed environments and the ability to scale systems rapidly.
• Be both strategic and hands‑on, capable of shaping technology vision while driving deep into operational execution.
• Experience leading digital transformation initiatives and building modern scalable IT environments that incorporate AI and automation.
• Excellent communication and influencing skills capable of engaging both technical and non‑technical stakeholders.
• Strong team‑building capabilities.…