GSI Account Director - Remote

Team Viewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on.

With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

We’re looking for a high-impact leader to drive strategic partnerships with a focused portfolio of Global System Integrators (GSIs) and Tier 1 Managed Service Providers (MSPs). The primary mission: to develop, scale, and accelerate service-led solutions built on Team Viewer technology across global markets.

While domain expertise in remote connectivity, IT support, or the digital workplace is a strong advantage, what’s essential is a track record of success within GSI and Tier 1 MSP ecosystems—and the executive presence to drive joint go-to-market outcomes.

• Own executive relationships with key GSI and MSP stakeholders across global and regional teams
• Develop multi-year joint business plans and lead strategic alignment sessions
• Act as a trusted advisor to partners, helping shape service offerings and investment decisions
• Represent Team Viewer at partner-facing events and global governance reviews

• Achieve and exceed revenue quotas (Sell To and Sell Through)
• Drive partner-led revenue growth through co-selling and service-led engagement
• Collaborate on demand generation, sales enablement, and solution evangelism
• Manage partner QBRs, performance reviews, and pipeline accountability
• Align internal cross-functional teams (sales, marketing, technical) to support partner execution
• Onboard new partners into the Team Up MSP Program through execution of MSP partner agreements and programmatic activation.

• Identify new service opportunities aligned to digital workplace modernization, remote work, and DEX
• Co-develop high-value managed services powered by Team Viewer’s platform
• Support value proposition development and commercial packaging for partner-led offerings
• Influence partner training, onboarding, and technical readiness

• Maintain a dotted line into respective theatre channel functions.
• Build and maintain reporting dashboards on partner influence, pipeline, and revenue metrics
• Drive clarity and accountability across a matrixed internal environment
• Optimize partner performance through governance, operational cadence, and ROI-based planning

• 10+ years of experience in global partnerships, enterprise sales, or strategic alliances
• Proven background working directly with GSIs (e.g. DXC, Unisys, Kyndryl, TCS) or Tier 1 MSPs in a business development or partner ownership capacity
• Strong commercial acumen and executive presence, with the ability to influence senior stakeholders
• Experience developing joint solutions or services in a co-sell model
• Deep familiarity with IT service models and digital transformation trends; knowledge of digital workplace, DEX, or remote connectivity is a plus
• Excellent collaboration, storytelling, and negotiation skills
• Comfortable with international travel

• Work location is Remote, USA.
• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and company wide “All Hands” meetings
• Open door policy and casual dress code
• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together…