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Head of Research & Methodologies

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: Smith Hanley Associates
Remote/Work from Home position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
    Data Scientist, Data Analyst
Job Description & How to Apply Below

To have a more in-depth discussion of a position, contact the recruiter listed on the job posting. Put our 40+ years of experience to work for you!

Title:
Head of Research & Methodologies

Location: SF or NYC preferred, open to Remote
Compensation:
Commensurate with experience

Contact:
Lindsey Bartlett –

AI-Native Insights Platform | High-Growth Startup

Why Join at This Stage

This is a rare opportunity to join a fast-scaling, AI-powered insights platform at a true inflection point
. The product is already winning with enterprise customers, insights are spreading virally inside organizations, and research is directly influencing real decisions — not just decks.

What’s needed now is senior research leadership to define the standard for how insights are delivered, trusted, and scaled in an AI-native world. You won’t be inheriting a mature organization with rigid rules. You’ll be helping to build the playbook — shaping how research drives product direction, executive decision-making, and long-term customer value.

This role offers real ownership, close partnership with founders and product leadership, and the chance to build a core function that directly impacts growth.

The Role

The Head of Research & Methodologies will build and lead the Insights Strategy function, sitting at the intersection of research, product, customer success, and revenue
. Insights are not a support function here — they are central to customer retention, expansion, and company momentum.

What You’ll Do
  • Build and lead the Insights Strategy function, defining vision, standards, and operating model
  • Establish best practices for onboarding, insight delivery, and executive-level storytelling
  • Serve as the senior research voice partnering with product, AI, and engineering teams
  • Translate customer patterns into product and positioning strategy
  • Act as a trusted, customer-facing research advisor supporting retention, expansion, and escalations
  • Evolve how qualitative and quantitative insights are synthesized, packaged, and communicated
  • Experiment with AI-enabled workflows to deliver insights faster and more effectively
Who You Are
  • 10–15+ years across research, insights, strategy, consulting, or analytics-driven roles
  • Proven experience in early-stage or high-growth environments
  • Deep, hands-on knowledge of end-to-end qual and quant research
  • Comfortable advising enterprise clients with a commercial mindset
  • Highly operational, systems-oriented, and quality-driven
  • Thrives in ambiguity and takes full ownership
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