Agentic AI Automation Business Specialist

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Active - Regular Sterling, VA, Sterling, VA, US

2 days ago Requisition

Join Us as an Agentic AI Automation Business Specialist

Join ORBCOMM as an AI Automation Business Specialist and help revolutionize how weoperateacross every function. This is a unique cross-functional role whereyou'll discover automation opportunities throughout the organization, partner with stakeholders to understand their workflows, and drive adoption of intelligent AI solutions that streamline processes and deliver measurable business value.

Working at the intersection of technology and business operations,you'll collaborate with teams across ORBCOMM—from engineering and product to operations, customer success, and finance—toidentifyhigh-impact automation opportunities.

You'llimplement solutions using whatever tool is best for the job—code, low-code, or no-code—while focusing on stakeholder engagement, change management, and business outcomes.

Why You’llLove Working Here:

ORBCOMM is a global leader in industrial IoT, managing over a million assets worldwide across transportation, supply chain, heavy equipment, maritime, and natural resources.

We'reat the forefront of integrating agentic AI to transform our operations—and we need passionate problem-solvers who can see the bigger picture, understand diverse workflows, and implement intelligent automation.

This role offers unparalleled exposure across the entire organization.

You'llwork directly with stakeholders from every department, gaining deep insight into how a global IoT companyoperateswhile buildingcutting-edge

AI solutions that drivereal business value

With a flexible hybrid work schedule, you can enjoy the best of both worlds—engaging in-person collaboration at our Sterling, VAoffice, while alsobenefitingfrom the autonomy and comfort of remote work.

What You’llDo:

• Workflow Discovery & Analysis:
  Partner with teams across ORBCOMM to map existing processes, conduct stakeholder interviews,identify inefficiencies, and uncover high-impact automation opportunities in operations, customer service, engineering, finance, and beyond.
• Build Business Cases:
  Quantify potential impact, build ROI models, and prioritize automation opportunities based on business value and feasibility.
• Design AI Agent Solutions:
  Propose intelligent automation solutionsleveragingagentic AI—systems that can reason, make decisions, and execute multi-step workflows with minimal human intervention.
• Implement Solutions Pragmatically :
  Build and deploy automation using the right tool for each use case—no-code platforms (Zapier, ) for speed, low-code tools (Power Automate, n8n) for flexibility, or code (Python, APIs) when complexity requires it.
• Leverage LLMs & GenAI:
  Deploy ChatGPT, Claude, Microsoft Copilot, and other AI tools to create intelligent assistants, automate communications, extract insights, and enhance decision-making.
• Drive Adoption & Change Management:
  Work closely with business stakeholders to ensure solutions meet their needs, train users, gather feedback, and drive adoption across the organization.
• Collaborate with Technical Teams:
  Partner with the AI Automation Engineer to translate business requirements into technical specifications and ensure successful implementation of complex solutions.
• Measure Business Impact:
  Track performance metrics,demonstrate
  
  ROI, and continuously improve automation solutions to maximize business value and user satisfaction.
• Knowledge Sharing:
  Document processes, create user guides and training materials, and evangelize best practices for agentic AI and automation across the organization.

Who You Are:

You'rea business-minded problem-solver who excels at understanding how things work and finding better ways to get things done. If you have:

• Bachelor's degree in Business , Operations, Information Systems, Engineering, or related field (0-2 years of experience)
• Strong process analysis and workflow design skills
• Excellent stakeholder management and communication skills—can explain technical…