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IT Support Technical Support

Senior Service Desk Technician II — Escalations & Mentorship

Remote / Online - Candidates ideally in
Rochester, Oakland County, Michigan, 48308, USA
Listing for: Auxiom
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A managed service provider in Rochester is seeking a Service Delivery Technician to provide advanced technical support to clients. The role involves handling escalated service desk tickets, mentoring junior technicians, and supporting a variety of systems including servers and networking. Ideal candidates will have a Bachelor's degree in IT, strong troubleshooting abilities, and excellent client relations skills. The position offers flexibility for remote work based on company policy.
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Position Requirements
10+ Years work experience
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