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Senior Help Desk Specialist; Tier II - Remote Troubleshooter
Remote / Online - Candidates ideally in
Independence, Cuyahoga County, Ohio, 44131, USA
Listed on 2026-02-16
Independence, Cuyahoga County, Ohio, 44131, USA
Listing for:
Weltman, Weinberg & Reis Co.A
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading legal services firm in Independence, Ohio, is seeking a Help Desk Support Specialist Sr. (Tier II Specialist) to serve as the primary technical escalation point for help desk operations. The ideal candidate will have significant experience in troubleshooting complex technical issues, especially related to Windows 11 and Microsoft Office 365, as well as strong soft skills to ensure excellent customer service.
This role offers a competitive hourly wage and comprehensive benefits, including Paid Time Off and a fitness center.
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Position Requirements
10+ Years
work experience
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