IT Equip Provisioning Specialist-Senior

Location:

Main Hospital Bldg - Basement

The IT Equipment Provisioning Specialist will be responsible for the execution of Information Technology processes that ensure a compliant and optimized IT hardware, software and telecommunications environment. This position will be responsible for guiding and executing the asset management processes including inventory tracking, storage, reporting, auditing, RMA/warranty repair, and disposal of hardware and software.

• Education:
  
  Prefer a Bachelors degree in Business Administration, Computer Information Systems, Information Technology (IT) or related field.
• Experience:
  
  • 8 years of experience managing and provisioning end user devices which include:
  Desktops, Laptops, Tablets, Mobile Devices/Smart Phones, 2-Way Radios, Pagers, Windows 7 and 10, IOS and Android operating systems.
  
  • 3 years of experience in a large, enterprise IT operations environment.
  
  • 2 years of experience in managing technology implementations, deployments or rollouts.
• Equivalent Education and/or
  
  Experience:
  
  May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
• Certification/Registration/Licensure:
  None.

• Knowledge of personal computer operations and functions.
• Knowledge of telecommunications devices operations and functions. Practical knowledge of hardware, operating systems, telephone and communication equipment technologies currently in use at Parkland.
• Ability to develop and maintain operational processes and standards. Demonstrate critical thinking skills regarding system issues. Detail oriented with understanding of documentation processes.
• Computer literate, with basic knowledge of word processing, spreadsheet, and/or database software.
• Collaborative work style that includes and values the views of others.
• Effective oral and written communication skills. Communicate effectively, verbally and in writing, with department personnel, user departments, managers and vendors about business needs.