Technical Business Analyst​/Senior Technical BA

Overview

Job Summary The Enterprise BI & Analytics Team is the central hub of analytics at Webstaurant Store. We transform billions of data points across marketing, supply chain, and customer experience into trusted data and into actionable insights. Leveraging a modern data stack and innovative Data Ops practices, the team enables smarter decisions, scalable growth, and new opportunities.
Senior Technical Business Analysts partner with stakeholder teams, analysts, and engineers to bring high-visibility and high-impact BI solutions and Data Products to life.

• Senior Technical Business Analysts (STBAs) are trusted partners to stakeholder teams and development teams. They balance development capacity with stakeholder needs, and set the right expectations across all parties.
• STBAs own and manage agile sprints, including delivery scope, backlog grooming, leading standups, and coordinating solutions with stakeholders, managers, analysts, and engineers.
• As a focus area for 2026, the Enterprise BI & Analytics Team is deploying new Data Governance and Data Quality programs; experience in this area is a bonus but not required.

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free with strong wireless or wired Ethernet connection.
• A valid physical address (PO Boxes not supported) to receive equipment.
• The desire and ability to work and communicate with team members via chat, webcam, etc.
• Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, , IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY. H-1B Sponsorship Not Available, W2 only.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Scrum certification or equivalent experience leading scrum ceremonies
• 5+ years of experience in an Agile environment.

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

• Understanding of BI concepts and development lifecycle.
• Experience with agile planning tools (preferably Azure Dev Ops).
• Proficiency with MS Office tools required (Outlook, Word, Excel, PowerPoint).
• Ability to lead multiple projects in a fast-paced environment.
• Strong attention to detail and excellent communication skills.
• Ability to navigate changing priorities with professionalism and emotional intelligence.
• Customer-focused attitude and commitment to delivering high-quality outcomes.
• Great but not required:
  Experience implementing and running Data Governance programs.
• Great but not required:
  Experience working with Snowflake, Big Query, or similar modern data technology.
• Great but not required:
  Experience defining and managing Data Products.
• Great but not required:
  Experience working with Data Ops CI/CD processes at scale.

The food service professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices