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Customer Support Analyst - Hybrid; EdTech

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: IXL Learning
Full Time, Remote/Work from Home position
Listed on 2026-02-04
Job specializations:
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
Position: Customer Support Analyst - Hybrid (EdTech)
A leading EdTech company in Raleigh is looking for a customer-focused and analytical individual for a full-time position within their Product Support Team. Responsibilities include delivering exceptional service, troubleshooting technical issues, and collaborating across departments. Candidates should hold a Bachelor’s Degree and have at least one year of experience in a customer-facing role, alongside strong analytical and communication skills. The role offers a standard work schedule with remote work options.
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