Revenue Technology Team Lead

Overview

Reporting directly to the Senior Director of Revenue Operations, the Revenue Technology Team Lead will head a team of full-time and contractor technologists. Your team is the backbone for the operational health of revenue-generating systems across Marketing, Sales, Customer Success, Partner, Implementation, and Support. You will translate business strategy into technical execution, ensuring system performance, data integrity, and cross-functional alignment across the entire revenue technology ecosystem.

This is a high-impact role requiring strong technical agility, people leadership, and a strategic mindset.

• Lead and develop a high-performing team of technologists (full-time and contractors), including performance management, coaching, and career development.
• Define the vision and roadmap for the revenue technology stack, aligning platform capabilities with the strategic objectives of Marketing, Sales, CS, Partner, and Support leadership.
• Establish and enforce operational excellence standards, governance, and best practices for the configuration, maintenance, and optimization of all revenue technology platforms.
• Ensure and advise on best practices for process and data capture throughout the revenue technology ecosystem, ensuring data integrity, flow, and readiness for business intelligence and reporting.
• Serve as the primary escalation point for major system issues and cross-functional technology initiatives to maintain ‘business as usual’ functionality.
• In partnership with business leads and your manager, manage the Revenue Technology budget, including vendor relationships, contract negotiations, and timely renewals for all systems in the team s portfolio.
• Partner with senior Revenue Leaders to champion their technology needs, prioritizing projects and resource allocation for maximum business impact.
• Drive the continuous effort to optimize system performance, automate processes, and enhance the user experience for all teams utilizing revenue technology.
• This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

• Expert knowledge of the Revenue Technology ecosystem, including advanced understanding of CRM & MAP (Salesforce and Hub Spot), as well as common revtech tools such as sales engagement, webinar hosting platforms, and customer success platforms.
• Demonstrated success in managing and mentoring a team, with the ability to work alongside your team when needed.
• Strong foundation in data governance, data architecture, and data quality principles to maintain exceptional data hygiene and integration fidelity across all systems.
• Exceptional ability to translate complex business requirements into technical specifications and project plans for team execution.
• Proven project and program management skills with the ability to manage multiple cross-functional initiatives simultaneously, driving projects to completion on time and within scope.
• Excellent verbal and written communication and presentation skills, capable of communicating technical information to a non-technical audience (up to the Executive level).

• Responsible Time Off
• Comprehensive medical, dental, vision package with 100% employer paid options
• Additional benefits including Health Savings Account;
  Flexible Spending Account;
  Critical Illness Insurance;
  Hospital Insurance;
  Accident Insurance;
  Life Insurance and AD&D; and Disability Insurance available to purchase.
• Wellness Challenge App, Diabetes Prevention App, and Health Hub App
• 401k/Retirement Plan with 6% employer match
• Generous Parental Leave Program
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
• Talent Referral Program – get rewarded for referring a friend to join our team!
• Diverse training & internal networking opportunities across all of our product lines
• Opportunities for career progression and development
• Service recognition awards

• We Are One Team
• We Are Customer Centric
• We Are Growth Minded
• We Are Accountable
• We Celebrate Success

Simpro, Aro Flo, Big Change & Clock Shark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.