Senior Product Designer

About Jimdo

We exist to unleash the power of the self-employed - helping solopreneurs and micro-businesses thrive by doing what they're passionate about and removing the complexity of building lasting, successful businesses.

Jimdo started in 2007 when three school friends built a website builder in a Northern German farmhouse to help everyone build a presence online. Today, we're a profitable, remote-first company with 220+ people from 50+ nationalities working across 15+ countries. We've helped build over 36 million websites to get online across the world.

We're more than just a website builder. We're an AI-powered platform that helps self-employed people actually run and build successful businesses — from getting found online, winning customers and running their business with a peace of mind by knowing exactly what to do next to move forward.

At the heart of Jimdo is a strong belief in personalized, data-driven guidance. Our platform combines design, business tools, and an AI-powered core that turns real customer data into clear insights and next steps helping our customers focus on what moves their business forward.

Experience Design sits at the center of Jimdo’s user-centric mindset. As a Product Designer in the team, you’ll play a crucial role to help us deliver easy-to-use value to our customers. You’ll bring empathy to really understand our customers’ motivations and needs, and apply functional design principles to deliver best industry standard solutions. With the objective of unlocking success for Jimdo’s business, you will directly look after creating market demand, while bridging technical and business requirements.

A successful candidate will possess a magical ability to inspire through design lens, while putting customers at the center of everything they do.

• Run Continuous Product Discovery, from generative to evaluative studies to really understand our customers’ motivations and needs. You’ll apply cognitive science and data-informed design to influence decision-making.
• Deliver visual yet functional design solutions, following best practices in interaction design and information hierarchy.
• Design at different levels of fidelity to articulate and simplify abstract complex business concepts, and develop functional prototypes for rapid-testing and validation cycles.
• Adopt our Design System in favor of coherence, consistency, responsiveness, and accessibility standards. Support the development of local and global libraries in our Design System across a multi-device product portfolio.
• Work, align, and communicate across functions and departments to unlock a truly impressive experience for our customers, elevating both user interface and user experience to higher bars.

• You have 5+ years of experience in similar senior product design roles.
• You have experience in Saas business mechanics, speak the language of such, and understand and adopt metrics that inform decision making.
• You excel in both product discovery and product delivery tracks. You apply industry best practices for continuous product discovery, and are proficient in adopting and contributing to Design Systems—mastery with Figma.
• You have experience designing for both desktop and mobile industry standards, and are knowledgeable about Conversational and Assistive AI design models.
• You have the ability to simplify complex business concepts into functional prototypes for rapid-testing and validation.
• You have the ability to collaborate and communicate effectively within a cross-functional team. You are creative, organized and self-motivated. You enjoy sitting close to the business and making an impact.

Inspiring Mission:
At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust:
Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in.

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