Customer Service Professional Youre Built

Benefits

• 401(k) matching
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• No nights. No weekends. No hand-holding.

A fast-paced, high-accountability role where you solve real problems for real people—30–50 calls a day, plus emails and chats. You own outcomes. No passing the buck. No hiding. Your name will become the one clients ask for.

• Coaching without babysitting — we’ll help you grow, but you must show up hungry
• Clear metrics, clear wins — no guessing where you stand
• Top reps hit bonus by month 3
• A team that pushes each other to be better — not a daycare, not a place for complainers

• Hold a Texas P&C license
• Have 12+ months experience in insurance service, billing, claims, or renewals
• Thrive when the pace speeds up
• Want clients requesting you by name
• Are sharp, organized, and fast on the phones
• (Bonus) Speak Spanish and want to help more customers

You won’t be a fit if you need constant reminders, get overwhelmed when it’s busy, or avoid being measured.

• Fix billing + policy issues fast
• Beat metrics (resolution time, satisfaction, follow-up rates)
• Join weekly coaching on cross-sell, retention, and communication
• Spot broken processes and help fix them
• Get better every single month

• $45,000 base + monthly bonuses (top reps: $60K–$70K)
• Health, dental, vision, PTO, 401(k)
• Monday–Friday only — your nights + weekends are yours
• Flexible work from home options available

The following line has been removed as it contained non-relevant boilerplate:

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.