Senior Compliance Operations Specialist; Hybrid

Hi, Future Homie! At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

Join our Trust & Safety team as a Senior Compliance Operations Specialist
, where you'll be pivotal in enhancing our compliance framework and mitigating operational risks. This role demands a proactive approach to risk management, fraud prevention, and compliance within a fast-paced fintech environment. As an expert in compliance, you will play a crucial role in safeguarding our operations and products against emerging risks and regulatory challenges.

• Enforce and help develop robust compliance and risk management policies and protocols tailored to different product offerings.
• Collaborate closely with product teams to weave compliance and risk mitigation strategies into product design and operations.
• Conduct thorough investigations, document findings, and implement preventive solutions.
• Craft and continuously update comprehensive risk management documentation, ensuring they meet regulatory and company standards.
• Design and oversee the maintenance of dashboards for real-time risk monitoring and reporting to key stakeholders.
• Develop governance frameworks and define clear escalation paths for compliance and risk-related issues.
• Lead cross-functional initiatives to plug compliance and risk exposures and enhance operational resilience.
• Analyze and optimize the intersection of operational processes and compliance and risk controls to eliminate inefficiencies.
• Maintain a pulse on fintech industry trends to keep our compliance and risk prevention protocols cutting-edge.

• 3+ years of experience in compliance, risk management, operations, or a closely related field within fintech or a regulatory-heavy environment, with at least 1 year in a compliance-intensive role
• Advanced understanding of compliance systems and frameworks in the financial services sector.
• Self-starter with a track record of leading operational improvements and a keen eye for detail and process precision.
• Excellent organizational and project management skills, with the ability to prioritize among competing needs.
• Strong analytical skills with proficiency in data analysis and pattern identification.
• Exceptional problem-solving abilities with a continuous improvement mindset.
• Experience leveraging AI in compliance management or fraud detection/mitigation is a plus.

• Be Customer Obsessed – Solve problems with empathy and creativity.
• Move Fast, Learn Fast – Experiment, take action, and grow every day.
• Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
• Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
• Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

• Ownership and financial security:
  Stock options + 401(k) with 4% match
• Comprehensive healthcare:
  Medical, dental, and vision coverage + FSA options
• Flexible time:
  Unlimited PTO (salaried) + company holidays
• Family support:
  Up to 12 weeks of paid parental leave (after 6 months of service)
• Protection plans:
  Life insurance + short/long-term disability coverage
• Work your way:
  Work From Anywhere Month + meeting-free weeks yearly
• Workspace perks:
  Meals provided, commuter benefits, team offsites, and Customer Days
• Hybrid rhythm:
  In-office Tuesdays and Wednesdays required to move fast and build together

• Meet the Talent Acquisition team
• Meet the Hiring Manager, Laura H.
• Participate in a Talent Showcase
• Meet cross-functional partners
• Background check and offer stage
• Welcome to the team, Homie

Belonging at Homebase We’re committed to fostering a welcoming space where every Homie can be their full self. If you’re excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply.

Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Hey, We’re Homebase Unstoppable teams start here. Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. Today, over 100,000 small businesses rely on us to make work radically easier. We’ve tracked over a billion hours for 2.5+ million workers, and we’re just getting started. At Homebase, we celebrate diversity and are proud to be an equal opportunity employer.

We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.

Compensation Range: $96K - $127.5K