IT CS Configuration Analyst

home office
1620 bass rd
macon, ga 31210, usa

this position will initially be based in the home office located in macon ga with the possibility to transition to work hybrid after training and contingent upon job performance.

description of essential duties:

assist with the development of configuration standards and best practice guides for maintaining efficiency, accuracy, automation and successful integration with internal core systems as well as external systems and programs.

• configure and maintain moderately complex core system builds with multi-tiered functionality and interrelated system dependencies using configuration management tools and supporting technologies such as: sql, xml, xslt, python, kornshell
• establish, maintain and support configuration management system releases according to iteration baselines to support mission critical software solutions for the company.
• analyze and translate business specifications into detailed technical specifications based on system functionality, and develop non-systematic workaround processes when necessary
• identify and communicate impact of system enhancements or configuration changes on integrated systems and processes.
• interface with cross functional system developers to provide solutions to a variety of technical challenges
• ability to use tools in our development environment: db visualizer, smartbear, pycharm, stylus studio, putty, dynatrace
• identify, troubleshoot and resolve complex issues with assistance as necessary in any of the company’s applications that the team is responsible for.
• perform other related duties as assigned and necessary.

other responsibilities/requirements

develop the ability to perform independent analysis of problems/solutions. Some decisions require group discussions or input from the core systems team leader/supervisor/manager.

qualification, education and experience requirements:

• requires a bachelor’s degree in information technology or related field and at least 6 months of paid work experience as a configuration analyst, a software developer or a business analyst. A working knowledge of two or more of the following: configuration management tools, sql, xml, xslt, python, kornshell. Working knowledge of relational databases is highly preferred. Good communication skills required.

physical demands/work environment:

normal office environment with occasional travel necessary to visit office locations, conferences/training classes and meetings. May occasionally need to lift, hold and carry 20 pounds.

must be able to read, analyze and interpret procedures, regulations, instructions, manuals and other documents as required. Excellent telephone, public relations and oral/written communication skills are required. Must be able to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Must possess basic skills with computers including experience with excel, word, outlook, sharepoint, power point and be familiar with typical company web-based system applications.

Experience using configuration management tools, db visualizer or other comparable ides required.

the employee must be able to organize and prioritize work in order to keep projects on schedule and deliver work on time. Must have knowledge of office administration procedures and able to operate most standard office equipment. The employee must pay attention to detail in composing and proofing materials. Must be self-motivated with initiative and ability to make decisions and accept responsibility.

Be flexible to respond to unexpected situations that require immediate attention.

eoe m/f/d/v aa

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novice

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bachelors or better in information technology.

ga driver's license

equal opportunity employer
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